Cisco 6851 User Manual

Turn On or Turn Off DND Using a Star Code
You can turn on or turn off the do not disturb feature by dialing the respective star codes that are configured
for your phone. The administrator enters the star codes in the DND Act Code and DND Deact Code fields
respectively on the phone web page.
Procedure
Step 1 To turn on DND, dial the star code provided by your administrator.
Step 2 To turn off DND, dial the star code provided by your administrator.
Answer a Coworker's Phone (Call Pickup)
If you share call handling tasks with your coworkers, you can answer a call that is ringing on a coworker’s
phone. First, your administrator has to assign you to at least one call pickup group.
Answer a Call Within Your Group (Pickup)
You can answer a call that rings on another phone within your call pickup group. If multiple calls are available
for pickup, you'll answer the call that has been ringing for the longest time.
Procedure
Step 1 (Optional) Press the line button.
Step 2 Press PickUp to transfer an incoming call within your pickup group to your phone.
Mute Your Call
While you are on a call, you can mute the audio so that you can hear the other person, but they cannot hear
you.
When you mute the Cisco IP Phone 6821 Multiplatform Phones, a mute icon flashes on the screen. When you
mute the Cisco IP Phone 6841 and 6851 Multiplatform Phones, the Mute button lights red.
Procedure
Step 1 Press Mute .
Step 2 Press Mute again to turn mute off.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
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Calls
Turn On or Turn Off DND Using a Star Code

Cisco 6851 Specifications

General

Brand	Cisco
Model	6851
Category	IP Phone
Language	English