A-15
Cisco Secure ACS 3.0 for Windows 2000/NT Servers User Guide
78-13751-01, Version 3.0
Appendix A Troubleshooting Information for Cisco Secure ACS
Third-Party Server Issues
Third-Party Server Issues
Condition Recovery Action
You cannot properly implement
the RSA token server.
1. Log in to the Windows NT/2000 Server on which
Cisco Secure ACS is installed. (Make sure your login account
has administrative privileges.)
2. Make sure the RSA Client software is installed on the same
WindowsNT/2000 server as the Cisco Secure ACS.
3. Follow the setup instructions. Do not restart at the end of the
installation.
4. Get the file named sdconf.rec located in the /data directory of
the RSA ACE server.
5. Place sdconf.rec on the WindowsNT/2000 Server in the
%SystemRoot%\system32 directory.
6. Make sure you can ping the machine that is running the ACE
server by hostname. (You might need to add the machine in the
lmhosts file.)
7. Verify that support for RSA is enabled in External User
Database: Database Configuration in the Cisco Secure ACS.
8. Run Test Authentication from the WindowsNT/2000 Server
control panel for the ACE/Client application.
9. From Cisco Secure ACS, install the token server.
To Next Page
Loading...
Need help?
General