Procedure
Step 1
Purchase the software package or feature you want to install. You will receive a product activation key (PAK)
with your purchase.
Step 2
If you do not have a Cisco.com username and password, register for an account at:
https://tools.cisco.com/RPF/register/register.do
Step 3
Get the license file using one of the following options:
• Cisco License Manager—This is a free software application available at: http://www.cisco.com/go/clm
• Cisco License Registration Portal— This is a web-based portal for getting and registering individual
software licenses, and is available at: http://www.cisco.com/go/license
Step 4
Install the license file using one of the following options:
• Cisco License Manager— This is a free software application available at: http://www.cisco.com/go/clm
• Simple Network Management Protocol— This should be used to install and manage software licenses.
RMA License Transfer
To transfer a software license from a failed device to a new device, go to the Cisco licensing portal at: http:/
/www.cisco.com/go/license You need the serial number of the defective device to initiate an RMA replacement
license. To locate this information, see Locating the Product Serial Number, on page 3.
Cisco VG310 and Cisco VG320 Voice Gateways Hardware Installation Guide
62 OL-31292-01
Getting Software Licenses for Cisco VG310 and Cisco VG320 Voice Gateways
RMA License Transfer
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