Product Manual – DOC. 7844M CCS-UC-1: Crestron Mercury Tabletop Conference System • 59
Claim Device Dialog Box
5. Enter the MAC address and serial number recorded in step 1
in the MAC Address
and Serial Number fields, respectively.
6. Click Claim. A message indicating a successful claiming displays.
NOTE: If an error message displays stating the device does not exist, connect the
device to a network that has access to the Internet, wait 15 minutes, and then try
again.
7. Click X to close the dialog box. The host name of the claimed device appears in
the device tree under the group
Unassociated Devices.
The device can now be managed or assigned to a group. For information on creating
environments, managing devices, and managing users with the Crestron XiO Cloud
service, refer to the Crestron XiO Cloud Service User Guide Guide (Doc. 8214) at
www.crestron.com/manuals
.
Claim Multiple Devices
1. Record all of the MAC addresses and respective serial numbers in a comma
delimited, CSV file, and then save it to a location that is accessible to the
computer used to access the Crestron XiO Cloud service. The CSV file should be
formatted as shown below:
CSV File Format
MAC Address,Serial Number
00.10.7e.8b.81.b6,17284712
00.10.7e.8b.8c.87,17284570
00.10.7e.96.83.93,1716JBG01207
00.10.7e.96.92.0a,1716JBG01550
00.10.7e.8b.87.c1,17284670