Dell 2155cn User Manual

Troubleshooting Guide 723
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admin\Desktop\0630_UG??\Mioga_AIO_UG_FM\Mioga_AIO_UG_FM\section31.fm
DELL CONFIDENTIAL – PRELIMINARY 9/13/10 - FOR PROOF ONLY
Scanning Problems
Problem Action
The scanner does not work. Ensure that you place the document to be scanned facing
down from the document feeder glass, or facing up in
the ADF.
There may not be enough available memory to hold the
document you want to scan. Try the Prescan function to
see if that works. Try lowering the scan resolution rate.
Check that the USB or Ethernet cable is connected
properly.
Ensure that the USB or Ethernet cable is not defective.
Switch the cable with a known good cable. If necessary,
replace the cable.
If using the network TWAIN (WIA) driver, check that
the Ethernet cable is connected properly and the IP
address of the printer is set correctly. To check the IP
address, see "Verifying the IP Settings."
Check that the scanner is configured correctly. Check
the application you want to use to make certain that the
scanner job is being sent to the correct port.
Ensure that the scanner sharing feature is disabled when
you use Mac OS X before you scan documents via an
ICA compatible application such as Image Capture. The
printer does not support the scanner sharing feature of
Mac OS X. Select a printer which is directly connected
to the computer via USB or wired /wireless LAN and
scan documents.
The printer scans very slowly. Graphics are scanned more slowly than text when using
the Scan to E-mail or Scan to Network
feature.
Communication speed becomes slow in scan mode
because of the large amount of memory required to
analyze and reproduce the scanned image.
Scanning images at a high resolution takes more time
than scanning at a low resolution.
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Dell 2155cn Specifications

General

Color	Yes
Duplex printing	No
Print technology	Laser
Maximum resolution	600 x 600 DPI
Print speed (black, normal quality, A4/US Letter)	23 ppm
Internal memory	256 MB
Maximum internal memory	768 MB
Total input capacity	250 sheets
Total output capacity	150 sheets
Maximum input capacity	501 sheets
Multi-Purpose tray input capacity	1 sheets
Maximum duty cycle	40000 pages per month
Number of print cartridges	-
Maximum print size	216 x 297 mm
Paper tray media types	Envelopes, Labels, Plain paper, Recycled paper
Non-ISO print media sizes	Letter
ISO A-series sizes (A0...A9)	A4
Networking features	Gigabit Ethernet
Supported media weight(s)	60 - 216 g/m²
Compliance industry standards	IEEE 802.3/802.3u/802.3ab
Power consumption (printing)	- W
Display	LCD
Standard interfaces	Ethernet, USB 2.0
USB 2.0 ports quantity	1
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Dimensions (WxDxH)	400 x 406 x 413 mm