Dell OptiPlex 5050 Small Form Factor User Manual

Troubleshooting
Topics:
• Diagnostic and Power LED codes
•
Enhanced Pre-Boot System Assessment — ePSA diagnostics
Diagnostic and Power LED codes
Table 34. Power LED states
Power LED light status Possible cause Troubleshooting steps
Off The computer is either turned
off or is not receiving power
or in Hibernation mode.
● Re-seat the power cable
in the power connector on
the back of the computer
and the electrical outlet.
● If the computer is plugged
into a power strip,
ensure that the power
strip is plugged into an
electrical outlet and is
turned on. Also, bypass
power protection devices,
power strips, and power
extension cables to verify
that the computer turns
on properly.
● Ensure the electrical outlet
is working by testing it
with another device, such
as a lamp.
Steady/blinking amber Computer fails to complete
POST or processor failure.
● Remove and reinstall any
cards.
● Remove and reinstall
the graphics card, if
applicable.
● Ensure the power cable is
connected to the system
board and processor.
Slow Blinking white light Computer is in sleep mode.
● Press the power button to
bring the computer out of
the sleep mode.
● Ensure all power cables
are securely connected to
the system board.
● Ensure the main power
cable and front panel
cable are connected to the
system board.
Steady white The computer is fully
functional and in the On state.
If the computer is not
responding, do the following:
6
Troubleshooting 79

Dell OptiPlex 5050 Small Form Factor Specifications

General

Brand	Dell
Model	OptiPlex 5050 Small Form Factor
Category	Desktop
Language	English