2 From the control panel, press .
Paper jam in the duplex unit
CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot
component, allow the surface to cool before touching it.
1 Pull out the tray.
2 Remove the jammed paper.
Note: Make sure that all paper fragments are removed.
3 Insert the tray.
4 From the control panel, press .
Clearing jams 104