Action Yes No
Step 6
a Remove, and then reinstall the printer software. For more
information, see
“Installing the printer” on page 18.
Note: For more information, visit
www.dell.com/support/printers.
b Resend the print job.
Do the jobs print?
The problem is
solved.
Contact
technical
support.
Printing slows down
Notes:
• When printing using narrow paper, the printer prints at a reduced speed to prevent damage to the fuser.
• The printer speed may be reduced when printing for long periods of time, or printing at elevated
temperatures.
• The printer speed may also be reduced when the printed output resolution is set to 1,200 dpi.
Action Yes No
Place letter‑ or A4‑size paper in the tray, and then resend the print
job.
Does the print speed increase?
The problem is
solved.
Contact
technical
support.
Print job takes longer than expected
Action Yes No
Step 1
Change the environmental settings of the printer.
a From the control panel, navigate to:
Settings > General Settings
b Select Eco‑Mode or Quiet Mode, and then select O.
Note: Disabling Eco-Mode or Quiet Mode may increase the
consumption of energy or supplies, or both.
Did the job print?
The problem is
solved.
Go to step 2.
Step 2
Reduce the font size, the number and complexity of images, and
the number of pages in the print job, and then resend the job
Did the job print?
The problem is
solved.
Go to step 3.
Troubleshooting 123