Dell S2830dn User Manual

Action Yes No
Step 3
a Remove held jobs stored in the printer memory.
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 4.
Step 4
a Disable the Page Protect feature.
From the control panel, navigate to:
Settings > General Settings > Print Recovery > Page Protect
> O
b Resend the print job.
Did the job print?
The problem is
solved.
Go to step 5.
Step 5
Install additional printer memory, and then resend the print job.
Did the job print?
The problem is
solved.
Contact
technical
support.
Job prints from the wrong tray or on the wrong paper
Action Yes No
Step 1
a Check if you are printing on paper that is supported by the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 2.
Step 2
a From the Paper menu on the printer control panel, set the paper
size and type to match the paper loaded in the tray.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 3.
Step 3
a Depending on your operating system, open Printing
Preferences or the Print dialog, and then specify the paper type.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Go to step 4.
Step 4
a Check if the trays are not linked.
b Resend the print job.
Did the job print from the correct tray or on the correct paper?
The problem is
solved.
Contact
technical
support.
Troubleshooting 124

Dell S2830dn Specifications

General

Brand	Dell
Model	S2830dn
Category	Printer
Language	English