Digi Connect and ConnectPort TS Family web interface Configuration through the web interface
Digi Connect Family and ConnectPort TS Family
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n Alarms and Notifications feature that fires an alarm and sends an email notification should a
specified event occur.
To learn more about the Remote Manager and the services it provides, see the Remote Manager User
Guide or go to www.digi.com/products/cloud/digi-remote-manager.
RealPort configuration
Install and configure RealPort software on each computer that uses the RealPort ports on the Digi
device. The RealPort software is available for downloading from the Digi Support site. For complete
information on installing and using RealPort software, see RealPort Installation Guide on the Digi
Support site.
Install RealPort software
To install RealPort software from the Digi Support site:
1. Go to your product's support page:
n Digi ConnectPort X2
n Digi ConnectPort X4
2. Under Product Support, click the Drivers tab.
3. Select the operating system for your computer from the Operating System Specific Drivers
list.
4. Click the link for the RealPort zip file and save it to your computer.
5. Extract the files from the RealPort zip file and run the RealPort setup wizard.
From the Software and Documentation CD:
1. On the main page of the Software and Documentation CD, click Software - install optional
software.
2. Select RealPort and then click Install.
3. Follow the Setup Wizard prompts to install RealPort.
Enter the following information during setup of RealPort:
n IP address of this Digi device server
n RealPort TCP port number. (default is 771)
See RealPort Installation Guide. for additional information.
RealPort Settings
Use the RealPort Configuration page to configuring the RealPort application. The available settings
are as follows:
n RealPort Settings:
l Enable Keep-Alives: Enables the sending of RealPort keep-alives. RealPort protocol sends
keep-alive messages approximately every 10 seconds to connected devices indicating the
connection is still alive. RealPort keep-alives are different from TCP keep-alives, which are
done at the TCP layer.
Note that RealPort keep-alives generate additional traffic which may be undesirable in
situations where traffic is measured for billing purposes.
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