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dynabook TECRA A50-J Series User Manual

dynabook TECRA A50-J Series
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Maintenance Manual (960-946) 3-12
Tests and Diagnostics
This test displays the white screen and changes the LCD
brightness to the maximum, middle and low setting in order
with 5-sec intervals. After that this test backs to the main
menu screen automatically.
3.10 Battery Charge Test
To execute the Battery Charge Test, select 5 from the DIAGNOSTIC TEST
Menu (Main Test Menu), press Enter and follow the directions on the
screen.
When this test program is selected, the following message appears.
The test starts by pressing ENTER. The test gets the charging status of the
mounted battery pack and displays the message.
To back to the main menu screen, press ENTER.
3.11 Fan Test
To execute the FAN Test, select 6 from the test program menu (Top Menu),
press Enter and follow the directions on the screen.
This subtest checks if FAN works properly.
FAN Low-speed ... Target Low: XXXX Rpm Result
Low: XXXX Rpm OK/NG
FAN High-speed... Target High: XXXX Rpm Result
High: XXXX Rpm OK/NG
OK appears in the display if the test ends without an error.
NG appears in the display if an error is found during the test.
To back to the main menu screen, press ENTER.
3.12 Log Utility
This function logs error information generated while a test is in progress
and stores the results in USB memory.

Table of Contents

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dynabook TECRA A50-J Series Specifications

General IconGeneral
RAMUp to 32GB DDR4
StorageUp to 1TB PCIe Gen4 NVMe SSD
Display15.6-inch FHD (1920 x 1080)
GraphicsIntel Iris Xe Graphics
Operating SystemWindows 10 Pro
PortsHDMI
WirelessWi-Fi 6 (802.11ax)
BluetoothBluetooth 5.1
SecurityTPM 2.0, Fingerprint Reader
Dimensions19.9 mm

Summary

Chapter 1 Hardware Overview

1.1 Features and System Unit Block Diagram

Describes the computer's features, major components, and system unit configuration.

1.2 SSD

Details the M.2 SSD specifications, including capacities and physical dimensions.

1.5 Power Supply

Explains the functions of the power supply and its voltage outputs to the system board.

1.6 Batteries

Provides specifications for the main battery pack and details on its charging control.

Chapter 2 Troubleshooting Procedures

2.1 Troubleshooting

Guides on determining which Field Replaceable Unit (FRU) causes a computer malfunction.

2.2 Troubleshooting Flowchart

Provides flowcharts to guide the execution of troubleshooting procedures for diagnosing issues.

2.3 Power Supply Troubleshooting

Outlines procedures to check the power supply status, error codes, and connections.

2.4 System Board Troubleshooting

Describes how to determine if the system board is malfunctioning through message checks and diagnostic tests.

2.5 USB Troubleshooting

Details procedures for checking USB functionality, including connector checks and replacement.

2.6 SSD Troubleshooting

Guides on troubleshooting M.2 SSD issues, covering diagnostic tests and connector checks.

2.7 Keyboard Troubleshooting

Provides steps to check keyboard functionality, including diagnostic tests and connector checks.

2.8 Touch Pad (Click Pad) Troubleshooting

Outlines procedures to troubleshoot Touch Pad issues, including connector checks and replacement.

2.9 Display Troubleshooting

Describes how to check display functionality and troubleshoot issues via OS checks and diagnostic tests.

2.10 Wireless LAN + Bluetooth Troubleshooting

Guides on troubleshooting Wireless LAN and Bluetooth module issues, including connection and replacement.

2.11 3G/LTE Troubleshooting

Details procedures for troubleshooting 3G/LTE module installation, antenna/connector checks, and replacement.

2.12 Sound Troubleshooting

Provides steps to check sound functionality, including OS checks, connector checks, and replacement.

2.13 Memory media (SD Card) Slot Troubleshooting

Guides on troubleshooting the memory media (microSD Card) slot, including OS checks and connector checks.

2.14 Fingerprint sensor Troubleshooting

Outlines procedures for troubleshooting fingerprint sensor issues, including setup and connector checks.

2.15 Web camera Troubleshooting

Details steps to troubleshoot web camera malfunctions, including OS checks and connector checks.

2.16 HDMI Port Troubleshooting

Guides on troubleshooting HDMI port issues, covering connection checks and replacement.

2.17 LAN Troubleshooting

Provides procedures for troubleshooting LAN functionality, including OS checks and connector checks.

2.18 USB Type-C adapter Troubleshooting

Outlines steps to troubleshoot USB Type-C adapter functions, including RGB port and connector checks.

Chapter 3 Tests and Diagnostics

3.1 Test program for maintenance

Lists the items included in the test program for hardware maintenance and updates.

3.2 How to execute the test program

Provides step-by-step instructions on how to start and run the maintenance test programs.

3.3 Entry of the DMI information

Details the procedure for entering and registering DMI information, especially after system board replacement.

3.6 Memory Test

Details the procedure for executing the main memory test and its subtests.

3.7 Hard Disk (&SSD) Test

Explains how to perform hard disk and SSD tests, including sequential read and partial read tests.

3.8 Keyboard Test

Describes the keyboard test, including key-code and touch pad tests.

3.9 LCD Panel Test

Details the LCD panel tests, covering color display, dot tests, and brightness adjustments.

3.13 Wireless Module Test

Guides on checking wireless module and antenna functionality through Windows and PC information.

Chapter 4 Replacement Procedures

4.1 Safety Precautions

Lists essential safety instructions to follow before disassembling the computer.

4.3 Disassembly Procedure

Explains the four main types of cable connectors and their disconnection/reconnection procedures.

4.4 Assembly Procedures

Covers the general points to consider when reassembling the computer after repair or replacement.

4.23 System board

Guides on removing and installing the system board, including DMI, BIOS, and EC/KBC updates.

4.27 LCD Assembly

Details the procedure for removing and installing the LCD unit, including mask and camera panel.

Appendix A Handling the LCD Module

Appendix B Board Layout

Appendix C Pin Assignments

Appendix D Keyboard Scan/Character Codes

Appendix E Key Layout

Appendix F Wiring diagrams

Appendix G BIOS Rewrite Procedures

Appendix H EC/KBC Rewrite Procedures

Appendix I Reliability

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