110 4–20kVA Users Guide P-164000669 4–20kVA Users Guide P-164000669—Rev 09
Question: how do I... Answer
Check the battery voltage?
Go to menu in Figure 62To view other system status parameters
Check the condition of the batteries?
The results of the most recent battery test are stored in the
battery menu. To run a test of the battery condition, go to the
menu in Figure 63 and press the enter button. When the test is
complete, the results are again stored in the battery results
parameter.
Apply power to the load if the unit will not operate? Turn the optional external bypass switch to either the SERVICE
or the LINE position. In these two positions, utility power flows
directly to the load. In the SERVICE position, the UPS does not
receive utility power and may be worked on for maintenance
purposes.
Turn the external bypass You must press the red button beside the switch before turning
the switch.
Set the UPS to turn on in High Efficiency mode? From the In\Out settings menu select High Efficiency mode then
select Enabled (see Figure 65 )
Change the level of system redundancy?
To view or change the redundancy level, go to the menu in
Figure 65.
Change the batteries?
Each pair of battery modules of a two-battery slot forms one
series slot on the battery bus. See “9.4 Battery Replacement ”
for the battery replacement procedure.
Add/delete one or more slots of batteries?
Physically install or remove battery modules as described in “
9.4 Battery Replacement” . If not using a 9PXM EBM, record the
capacity of external battery slots (in all external battery
cabinets) by going to menu Figure 62.
dd/delete one or more power modules?
Physically install or remove power modules as described in “
9.5 Power Module Replacement ”. The system operating
software senses the number and location of all power modules
in the cabinet. If you want to change the number of redundant
power modules, go to menu in Figure 65 and change the level
of system redundancy.
1111..22 SSeerrvviiccee aanndd SSuuppppoorrtt
If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the
following telephone numbers and ask for a UPS technical representative.
United States:
1–800–356–5737
Canada:
1–800–461–9166 ext 260
All other countries: Call your local service representative
Please have the following information ready when you call the Help Desk:
• Model number
• Serial number
• Version number (if available)
Service and Support