Entrust Sigma DS4-ES1 User Manual

6
Sigma DS4 and DS4-ES1 Instant Financial Issuance System 55
Chapter 6: Troubleshooting
This chapter provides information to help you respond to card printer
messages. It also explains how to clear card jams and how to recover
from other errors.
This section helps you identify and fix basic issues that can occur during printing. Also refer to
your Instant Financial Issuance (formerly CardWizard) documentation for additional
troubleshooting information.
The section starts with an overview of card production and printer issues you may encounter:
 Locate a Problem Within the Card Production System on page 56
 Locate a Problem with Basic Printer Functions on page 57
This section also describes troubleshooting for the following:
 Installation Problems on page 58
 Card Appearance on page 59
 Magnetic Stripe Problems on page 63
 Clear a Card Jam on page 65
 Repair a Broken Ribbon on page 66
 Messages and Conditions on page 66

Entrust Sigma DS4-ES1 Specifications

General

Brand	Entrust
Model	Sigma DS4-ES1
Category	Printer
Language	English