Entrust Sigma DS4-ES1 User Manual

Sigma DS4 and DS4-ES1 Instant Financial Issuance System 61
The printing is too light
Part of the printed image
is discolored.
Cards have fingerprints
or other dirt on them.
Handle cards carefully. Refer to “Card Quality
Guidelines” in the printer’s Installation and
Administrator’s Guide.
A signature panel is
located on the other side
of the card.
Design the card to avoid printing photos over
signature panel residue.
The rollers are dirty or
the card packaging
contains debris.
Run a cleaning card. Refer to “Clean the
Printer” on page 48. Use cards that meet the
requirements for the printer. Refer to “Cards”
in the printer’s Installation and
Administrator’s Guide.
Problem Probable Cause Solution
Photos look faded. The image capture
system needs
adjustment.
Color settings might not be optimal.
Adjust color settings. Refer to the
documentation for the image capture system,
and “Color Printing” in the printer’s
Installation and Administrator’s Guide.
The printing is very light. The ribbon is loaded
incorrectly.
Load the print ribbon correctly. Refer to
“Replace the Print Ribbon” on page 40.
The card was previously
printed and has topcoat
on it.
Print only new cards. Refer to “Cards” in the
printer’s Installation and Administrator’s
Guide.
The printhead is not
installed correctly.
Contact your service provider for instructions
to install the printhead correctly.
Problem Probable Cause Solution

Entrust Sigma DS4-ES1 Specifications

General

Brand	Entrust
Model	Sigma DS4-ES1
Category	Printer
Language	English