Entrust Sigma DS4-ES1 User Manual

70 Troubleshooting
106: Magstripe data not found
The printer did not find magnetic stripe data on card.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to clear the message.
HINTS & TIPS
 The card might not match printer settings or the data sent.
 Ask the system administrator to verify that the card, the data, and the printer settings match.
107: Magstripe read data error
The printer failed to read the magnetic stripe data from the card. The card will be canceled.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to send a new card to the printer.
HINTS & TIPS
 The data might use a different format than the current printer setting.
 Ask the system administrator to verify that the card, data, and printer settings match.
108: Magstripe read no data
The printer did not find any magnetic stripe data on card. The card will be canceled.
1. Make sure that you are using magnetic stripe cards that match the printer settings.
2. Make sure that the cards are placed in the printer correctly.
Press the U
SER button on the printer to send a new card to the printer.
HINTS & TIPS
 The card might have been turned the wrong way. A diagram inside the input hopper shows
the correct orientation.
 The card might not have a magnetic stripe.

Entrust Sigma DS4-ES1 Specifications

General

Brand	Entrust
Model	Sigma DS4-ES1
Category	Printer
Language	English