78 Troubleshooting
276: Multi-hopper card jam
The multi-hopper did not move a card into the printer.
Press the U
SER button to clear the error. If a card was jammed, it is moved to the reject tray.
Click Retry, or click Cancel to cancel the card, in the Card Printer Driver message.
277: Multi-hopper pick error
The multi-hopper did not pick a card from the input hopper cartridge.
1. Unlock the multi-hopper.
2. Remove each cartridge and make sure that cards are loaded properly.
3. Make sure that the cartridges are installed correctly.
4. Check the exception slide.
5. Lock the multi-hopper.
Press the U
SER button to clear the error.
Click Retry, or click Cancel to cancel the card, in the Card Printer Driver message.
294: Cleaning required
The printer’s configured cleaning count has been reached. Clean the printer to continue printing.
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