❏ If you have the cleaning sheet that came with Epson genuine paper, use it to clean the roller inside the printer.
Related Information
& “Available Paper and Capacities” on page 36
Paper Out Error Occurs
When a paper out error occurs although paper is loaded in the rear paper feed, reload paper against the right edge
of the rear paper feed.
Power and Control Panel Problems
Power Does Not Turn On
❏ Make sure the power cord is securely plugged in.
❏ Hold down the
P
button for a little longer.
Power Does Not Turn O
Hold down the
P
button for a little longer. If you still cannot turn
o
the printer, unplug the power cord. To
prevent the print head from drying out, turn the printer back on and turn it o by pressing the
P
button.
LCD Screen Gets Dark
e
printer is in sleep mode. Press any button on the control panel to return the LCD screen to its former state.
Cannot Print from a Computer
❏ Install the printer driver.
❏ Connect the USB cable securely to the printer and the computer.
❏ If you are using a USB hub, try to connect the printer directly to the computer.
❏ If you cannot print over a network, see the page that describes the network connection method from the
computer.
❏ If you are printing a large data size image, the computer may run out of memory. Print the image at a lower
resolution or a smaller size.
User's Guide
Solving Problems
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