There is a problem with the USB hub.
Solutions
If you are using a USB hub, try to connect the printer directly to the computer.
There is a problem with the USB cable or the USB inlet.
Solutions
If the USB cable cannot be recognized, change the port, or change the USB cable.
The printer is connected to a SuperSpeed USB port.
Solutions
If you connect the printer to a SuperSpeed USB port using a USB 2.0 cable, a communication error may
occur on some computers. In this case, re-connect the printer using one of the following methods.
❏ Use a USB 3.0 cable (Supported models only).
❏ Connect to a Hi-Speed USB port on the computer.
❏ Connect to a SuperSpeed USB port other than the port that generated the communication error.
& “Interface Specications” on page 172
The Printer Cannot Connect to the Network
Main causes and solutions for network connection problems
If the Wi-Fi connection fails, check the following to see if there is a problem with the operation or settings for the
connected device.
Check the cause of the printer network connection failure.
Solutions
Print out the network connection check report to see the issue and check the recommended solution.
See the following related information for details on reading the network connection check report.
Note:
If you want to check more information on the network settings, print a network status sheet.
& “Checking the Printer's Network Connection Status (Network Connection Report)” on page 85
& “Messages and Solutions on the Network Connection Report” on page 86
Use the Epson Printer Connection Checker to improve the connection to the computer.
(Windows)
Solutions
You may be able to solve the problem depending on the results of the check.
1. Double-click the Epson Printer Connection Checker icon on the desktop.
Epson Printer Connection Checker starts.
Solving Problems
>
Cannot Print or Scan
>
The Printer Cannot Connect to the Network
109
To Next Page
Loading...
Need help?
General