When You Cannot Make Network Settings
❏ Tur n
o
the devices you want to connect to the network. Wait for about 10 seconds, and then turn on the
devices in the following order; access point, computer or smart device, and then printer. Move the printer and
computer or smart device closer to the access point to help with radio wave communication, and then try to
make network settings again.
❏ Select Settings > General Settings > Network Settings > Connection Check, and then print the network
connection report. If an error has occurred, check the network connection report and then follow the printed
solutions.
Related Information
& “Printing a Network Connection Report” on page 28
& “Messages and Solutions on the Network Connection Report” on page 29
Cannot Connect from Devices Even Though Network Settings are
No Problems
If you cannot connect from the computer or smart device to the printer even though the network connection
report does not show any problems, see the following.
❏ When you are using multiple wireless routers at the same time, you may not be able to use the printer from the
computer or smart device depending on the settings of the wireless routers. Connect the computer or smart
device to the same wireless router as the printer.
Disable the tethering function on the smart device if it is enabled.
User's Guide
Solving Problems
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