Chapter 7 Troubleshooting
68
Appendix
Glossary
Contents
TOP
How to Load
Documents
How to Use the
Operator Panel
Various Ways to
Scan
Daily Care
Troubleshooting
Operational
Settings
Replacing the
Consumables
Scanner
Overview
Index
Introduction
This section describes the resolutions for troubles that may
occur while using the scanner. Please check the following
items before you request a repair. If the problem persists,
check each item in "7.4 Before You Contact the Scanner
Service Provider" (page 82), and then contact your FUJITSU
scanner dealer or an authorized FUJITSU scanner service
provider.
The following are some examples of troubles that you may
experience.
7.3 Troubleshooting Problems
Symptoms
"Scanner cannot be powered ON." (page 69)
"Scanning does not start." (page 70)
"The image quality of pictures/photos is poor or dirty." (page 71)
"Quality of scanned text or lines is unsatisfactory." (page 72)
"Images are distorted or not clear." (page 73)
"Vertical streaks appear on the scanned image." (page 74)
"When the scanner is turned on, the check indicator on the operator
panel turns on or flashes." (page 75)
"Multifeed error occurs frequently." (page 76)
"Situation in which the document is not fed into the ADF occurs
frequently." (page 77)
"Paper jams/pick errors occur frequently." (page 78)
"Scanned images turn out elongated." (page 79)
"A shadow appears at the top or the bottom of the scanned image."
(page 80)
"There are black traces on the document." (page 81)
Symptoms
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