Fujitsu Zero Client DZ22-2 User Manual

28 - English Troubleshooting
Troubleshooting
In the event of a fault, please start by checking the following points.
If you cannot solve the problem, please contact our Service Desk.
Having this problem? Check the following points:
No screen display
Power indicator does not light up
► Check that t he m ains cable or LAN cable
with Power over Ethernet (only on Zero
Client DZ 22-2) is connected.
► If electricity is supplied via Power over
Ethernet, check that sufficient power is
available. Refer to the notes in the technical
data.
No screen display
Power indicator is lit
► Check w hether the Zero Client is in
energy-saving mode by pressing any key on
the Zero Client’s keyboard.
► Alter the brightness and/or contrast until you
get a picture.
Picture is wrongly adjusted ► Press the
MENU
button to activate the
Factory Recall fu nction.
Indicator flashes red
There is no network cable connect ed to the Zero
Client, o r the network cable is faulty.
► Check that the network cable is connected
at both ends so tha t there also really is a
contact made.
► Use a different network cable to connect the
Zero Client to the network.
Network ind
icator flashes fast orange
If the netwo
rk or operating indicator does not
change to fl
ashing slowly orange after one
minute, th
is means that the Zero Client c annot
get an IP a
ddress from the DHCP server.
► If the Zer
o Client and the DHCP server are
in diffe
rent sub-nets or VLANs, make sure
that the
appropriate DHCP relay is set in the
switch.
► Check if the re are any messages in the
DHCP server log files indicating that no IP
address is available on the server.
Indicator flashes slowly orange If the network or operating indicator is not
permanently lit blue or green a fter one minute,
this means that the Z ero Client cannot log in to
the Zero Client Controller.
► Check that the vendor class for the Zero
Client Controller is created in the DHCP
server and is enabled for the scope of the
Zero Client.
► Make sure that there is no port filter blocking
the data traffictotheZero Client Controller.
30 Fujitsu Technology Solutions

Fujitsu Zero Client DZ22-2 Specifications

General

Brand	Fujitsu
Model	Zero Client DZ22-2
Category	Monitor
Language	English