HIKVISION DS-7604NI-K1 User Manual

Network Video Recorder User Manual
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18.3 Troubleshooting
 No image displayed on the monitor after starting up normally.
Possible Reasons:
− No VGA or HDMI connections.
− Connection cable is damaged.
− Input mode of the monitor is incorrect.
Step 1 Verify the device is connected with the monitor via HDMI or VGA cable.
Step 2 If not, please connect the device with the monitor and reboot.
Step 3 Verify the connection cable is good.
Step 4 If there is still no image display on the monitor after rebooting, please check if the
connection cable is good, and change a cable to connect again.
Step 5 Verify Input mode of the monitor is correct.
Step 6 Please check the input mode of the monitor matches with the output mode of the device
(e.g. if the output mode of NVR is HDMI output, then the input mode of monitor must be the
HDMI input). And if not, please modify the input mode of monitor.
Step 7 Check if the fault is solved by the step 1 to step 3.
Step 8 If it is solved, finish the process.
If not, please contact the engineer from Hikvision to do the further process.
 There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up.
Possible Reasons:
− No HDD is installed in the device.
− The installed HDD has not been initialized.
− The installed HDD is not compatible with the NVR or is broken-down.
Step 9 Verify at least one HDD is installed in the NVR.
− If not, please install the compatible HDD.
Please refer to the “Quick Operation Guide” for the HDD installation steps.
− If you don’t want to install a HDD, select “Menu>Configuration > Exceptions”, and uncheck the
Audible Warning checkbox of “HDD Error”.
Step 10 Verify the HDD is initialized.

HIKVISION DS-7604NI-K1 Specifications

General

PTZ control	Yes
Display modes	Full screen, Live view, Playback, Split scren
Maximum frame rate	60 fps
Maximum resolution	3840 x 2160 pixels
Throughput data rate	40 Mbit/s
Video input channels	4 channels
Supported resolutions	3840 x 2160, 3840 x 2160, 1920 x 1080, 1600 x 1200, 1280 x 1024, 1280 x 720, 1024 x 768
Video formats supported	H.264, H.264+, H.265, MPEG4
Resolution at capture speed	1280x720@60fps, 1920x1080@60fps, 3840x2160@30fps
Built-in display	No
USB 2.0 ports quantity	2
Ethernet LAN data rates	10, 100 Mbit/s
Ethernet LAN (RJ-45) ports	1
Supported network protocols	TCP/IP, DHCP, HIK Cloud P2P, DNS, DDNS, NTP, SADP, SMTP, NFS, iSCSI, UPnP, HTTPS
HDD capacity	0 GB
HDD interface	Serial ATA
Maximum storage capacity	6 TB
Number of HDDs installed	0
Product color	Black
Rack capacity	1U
Operating temperature (T-T)	-10 - 55 °C
Output voltage	12 V

Weight and Dimensions

Depth	225 mm
Width	260 mm
Height	48 mm
Weight	1000 g