HP 5120 EI Switch Series User Manual

206
Troubleshooting PKI
Failed to retrieve a CA certificate
Symptom
Failed to retrieve a CA certificate.
Analysis
Possible reasons include:
 The network connection is not proper. For example, the network cable might be damaged or loose.
 No trusted CA is specified.
 The URL of the registration server for certificate request is not correct or not configured.
 No authority is specified for certificate request.
 The system clock of the device is not synchronized with that of the CA.
Solution
 Make sure that the network connection is physically proper.
 Check that the required commands are configured properly.
 Use the ping command to check that the RA server is reachable.
 Specify the authority for certificate request.
 Synchronize the system clock of the device with that of the CA.
Failed to request a local certificate
Symptom
Failed to request a local certificate.
Analysis
Possible reasons include:
 The network connection is not proper. For example, the network cable might be damaged or loose.
 No CA certificate has been retrieved.
 The current key pair has been bound to a certificate.
 No trusted CA is specified.
 The URL of the registration server for certificate request is not correct or not configured.
 No authority is specified for certificate request.
 Some required parameters of the entity DN are not configured.
Solution
 Make sure that the network connection is physically proper.
 Retrieve a CA certificate.
 Regenerate a key pair.
 Specify a trusted CA.

HP 5120 EI Switch Series Specifications

General

Brand	HP
Model	5120 EI Switch Series
Category	Switch
Language	English