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Recommended materials and equipment ........................................................................................ 23

Cleaning your computer ...................................................................................................................................... 24

Enabling HP Easy Clean (select products only) ................................................................................. 24

Removing dirt and debris from your computer ................................................................................ 24

Cleaning your computer with a disinfectant ..................................................................................... 25

Caring for wood veneer (select products only) ................................................................................. 26

Packaging and transporting guidelines .............................................................................................................. 26

Accessing support information ........................................................................................................................... 26

5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 28

Component replacement procedures .................................................................................................................. 28

Preparation for disassembly ............................................................................................................. 28

Pen ..................................................................................................................................................... 28

6 Removal and replacement procedures for authorized service provider parts .................................................... 30

Component replacement procedures .................................................................................................................. 30

Bottom cover ..................................................................................................................................... 30

Battery ............................................................................................................................................... 31

Speakers ............................................................................................................................................ 33

Touchpad ........................................................................................................................................... 34

Wireless antennas and cables (installed on top cover) ..................................................................... 35

Heat sink ............................................................................................................................................ 36

Solid-state drive ................................................................................................................................ 37

WWAN module ................................................................................................................................... 39

System board .................................................................................................................................... 41

POGO connector ................................................................................................................................ 43

Antenna bar ....................................................................................................................................... 44

Top cover with keyboard ................................................................................................................... 45

Display assembly ............................................................................................................................... 46

7 Backing up, restoring, and recovering ........................................................................................................... 52

Backing up information and creating recovery media ........................................................................................ 52

Using Windows tools for backing up ................................................................................................. 52

Restoring and recovering your system ............................................................................................................... 52

Creating a system restore ................................................................................................................. 52

Restoring and recovery methods ...................................................................................................... 52

8 Computer Setup (BIOS) ................................................................................................................................. 53

Using Computer Setup ......................................................................................................................................... 53

Navigating and selecting in Computer Setup ................................................................................... 53