Troubleshooting and Maintenance 25
Troubleshooting and Maintenance
This section contains:
Troubleshooting tables in “Troubleshooting Computer Problems” on page 25.
Software repair information in “Software Troubleshooting” on page 39.
Maintenance information and guidelines in “Maintenance” on page 42.
For more information, refer to the Help and Support Center or access the Support Web site.
(See “Getting More Information” on page 23.)
Refer to the documentation provided by the product manufacturer for information about
peripheral-specific problems, such as issues with a printer.
Troubleshooting Computer Problems
These tables present some symptoms of issues you may encounter while installing, starting up,
or using your computer. The tables also provide possible solutions you can try.
The troubleshooting tables appear in the following order:
“Computer does not start” on page 26
“Power” on page 27
“Display” on page 27
“Keyboard and mouse (with cable)” on page 27
“Wireless keyboard and mouse” on page 29
“Audio and speakers” on page 31
“Internet access” on page 32
“CD and DVD players” on page 33
“Hardware installation” on page 36
“Performance” on page 38
“Memory card reader” on page 38
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