36 Getting Started (features vary by model)
Hardware installation
Symptom Possible solution
A new device is not
recognized as part of
the system.
Install the device driver provided with the device, or download
and install the driver from the device manufacturer Web site.
You may need an updated driver for Windows. Contact the
device vendor directly for an update.
For HP peripheral devices, visit the HP Web site:
http://www.hp.com/support
Ensure that all cables are properly and securely connected and
that the pins in the cable or connector are not bent.
Turn off the computer, turn on the external device, and then turn
on the computer to integrate the device with the computer.
Disable the automatic settings in the operating system for the
new device, and choose a basic configuration that does not
cause a resource conflict.
You can also reconfigure or disable devices to resolve the
resource conflict.
A new device does
not work.
To install or uninstall a device driver, you must be logged in
with administrative privileges. If you need to switch users, click
the Start button, click the Arrow button next to Shut Down,
and then click Switch User. Choose a user with administrative
privileges.
To Next Page
Loading...
Need help?
General