Performing a recovery
NOTE: You can recover only files that you have previously backed up. HP recommends using
Recovery Manager to create an entire drive backup as soon as you set up the computer.
Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition
(select models only) on the hard drive. However, if the computer includes a solid-state drive (SSD), you
might not have a recovery partition. If that is the case, recovery discs are included with the computer.
Use these discs to recover the operating system and software.
NOTE: Windows has its own built-in repair features, such as System Restore and driver roll-back
capabilities. Try these features before using Recovery Manager.
NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Website or reinstalled from
the disc provided by the manufacturer.
Recovering from the recovery discs
To restore the system from the recovery discs:
1. Back up all personal files.
2. Insert the first recovery disc into the optical drive and restart the computer.
3. Follow the on-screen instructions.
Recovering from the dedicated recovery partition (select models
only)
NOTE: If the computer includes an SSD, you might not have a recovery partition. You cannot recover
using this procedure. Recovery discs are included for computers that do not have a partition. Use these
discs to recover the operating system and software.
On some models, you can perform a recovery from the partition on the hard drive from either the Start
button or f11. This restores the computer to it's factory condition.
To restore the system from the partition:
1. Access Recovery Manager in either of the following ways:
●
Select Start > All Programs > Recovery Manager > Recovery Manager.
–or–
●
Restart the computer and press f11 while the “Press <F11> for recovery” message appears
on the screen, and then select Recovery Manager.
Recovery Manager opens.
2. Click Advanced Options.
112 Chapter 7 Backup and Recovery ENWW
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