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ProLiant DL320 G6 Server
HP ProLiant DL320 G6 Server User Manual
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Troubleshooting 72
OS boot problems flowchart
Symptoms:
•
Server does not boot a previously installed operating system
•
Server does not boot SmartStart
Possible causes:
•
Corrupted operating system
•
Hard drive subsystem problem
•
Incorrect boot order setting
in RBSU
71
73
Table of Contents
Default Chapter
1
User Guide
1
Table of Contents
3
Contents
6
Component Identification
7
Front Panel Components
7
Front Panel Leds and Buttons
8
SAS and SATA Device Numbers
9
Rear Panel Components
9
Rear Panel Leds and Buttons
10
PCI Expansion Slot Definitions
10
System Board Components
11
System Maintenance Switch
12
System Board Leds
13
System Leds and Internal Health LED Combinations
14
Fan Locations
15
Operations
16
Power up the Server
16
Power down the Server
16
Remove the Server from the Rack
16
Remove the Access Panel
17
Remove the Air Baffle
17
Remove the PCI Riser Board Assembly
18
Install the PCI Riser Board Assembly
18
Setup
20
Optional Installation Services
20
Rack Planning Resources
20
Optimum Environment
21
Space and Airflow Requirements
21
Temperature Requirements
21
Power Requirements
22
Electrical Grounding Requirements
22
Rack Warnings
23
Identifying the Server Shipping Carton Contents
23
Installing Hardware Options
23
Installing the Server into the Rack
24
Installing the Operating System
25
Powering up and Configuring the Server
25
Registering the Server
25
Hardware Options Installation
26
Introduction
26
Memory Options
26
Memory Subsystem Architecture
26
Single-, Dual-, and Quad-Rank Dimms
27
DIMM Identification
27
Memory Configurations
28
General DIMM Slot Population Guidelines
29
Advanced Ecc Population Guidelines
30
Lockstep Memory Population Guidelines
30
Installing a DIMM
31
Redundant Hot-Plug Power Supply Option
32
Hard Drive Options
32
Hard Drive Guidelines
32
Removing a Hard Drive Blank
33
Removing a Hard Drive
33
Installing a Hard Drive
34
Optical Drive Option
35
Dedicated Ilo 2 Port Module Option
37
Expansion Board Option
38
PCI-X Riser Board Option
39
Storage Controller Option
40
Battery-Backed Write Cache Battery Pack Option
41
HP Trusted Platform Module Option
43
Installing the Trusted Platform Module Board
44
Retaining the Recovery Key/Password
45
Enabling the Trusted Platform Module
45
Cabling
47
Cabling Overview
47
Server Cabling
47
Optional SAS Controller Cabling
47
BBWC Battery Pack Cabling to an Optional Controller
48
Configuration and Utilities
49
Configuration Tools
49
Smartstart Software
49
HP ROM-Based Setup Utility
50
Boot Options
51
Bios Serial Console
51
Configuring Mirrored Memory
51
Array Configuration Utility
52
Option ROM Configuration for Arrays
52
HP Proliant Essentials Rapid Deployment Pack
53
Re-Entering the Server Serial Number and Product ID
53
Management Tools
54
Automatic Server Recovery
54
Rompaq Utility
54
Integrated Lights-Out 2 Technology
54
Erase Utility
54
Storageworks Library and Tape Tools
55
HP Systems Insight Manager
55
Management Agents
55
Redundant ROM Support
55
USB Support
56
Internal USB Functionality
56
Internal SD Support
56
Diagnostic Tools
56
HP Insight Diagnostics
56
HP Insight Diagnostics Survey Functionality
57
Integrated Management Log
57
Array Diagnostic Utility
57
HP Insight Remote Support Software
58
HP Insight Server Migration Software for Proliant
58
Keeping the System Current
58
Drivers
58
Proliant Support Packs
59
Operating System Version Support
59
System Online ROM Flash Component Utility
59
Change Control and Proactive Notification
59
Care Pack
60
Troubleshooting
61
Troubleshooting Resources
61
Pre-Diagnostic Steps
61
Important Safety Information
61
Symbols on Equipment
62
Warnings and Cautions
62
Symptom Information
63
Prepare the Server for Diagnosis
64
Loose Connections
64
Service Notifications
65
Troubleshooting Flowcharts
65
Start Diagnosis Flowchart
65
General Diagnosis Flowchart
66
Server Power-On Problems Flowchart
68
POST Problems Flowchart
71
OS Boot Problems Flowchart
72
Server Fault Indications Flowchart
74
POST Error Messages and Beep Codes
76
Battery Replacement
77
Regulatory Compliance Notices
79
Regulatory Compliance Identification Numbers
79
Federal Communications Commission Notice
79
FCC Rating Label
79
Class a Equipment
79
Class B Equipment
79
Declaration of Conformity for Products Marked with the FCC Logo, United States Only
80
Modifications
80
Cables
80
Canadian Notice (Avis Canadien)
81
European Union Regulatory Notice
81
Disposal of Waste Equipment by Users in Private Households in the European Union
81
Japanese Notice
82
BSMI Notice
82
Korean Notice
82
Chinese Notice
83
Laser Compliance
83
Battery Replacement Notice
83
Taiwan Battery Recycling Notice
84
Power Cord Statement for Japan
84
Electrostatic Discharge
85
Preventing Electrostatic Discharge
85
Grounding Methods to Prevent Electrostatic Discharge
85
Specifications
86
Environmental Specifications
86
Mechanical Specifications
86
Power Supply Specifications
87
Technical Support
89
Before You Contact HP
89
HP Contact Information
89
Customer Self Repair
89
Acronyms and Abbreviations
97
Index
100
4
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HP ProLiant DL320 G6 Server Specifications
General
Brand
HP
Model
ProLiant DL320 G6 Server
Category
Server
Language
English
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