If you cannot get to SST, select DST. See Dedicated Service Tools (DST) in the iSeries Service
Functions
.
Note: Do not IPL the system to get to DST.
b. On the Start Service Tools Sign On display, type in a User ID with QSRV authority and
Password.
c. Select Start a service tool —> Hardware service manager —> Logical hardware resources
—> High-speed link (HSL).
d. Select the function key for Include non-reporting resources.
If the IOP or IOA that you just replaced is a ″failed″ or ″non-reporting resource″, the problem has
not been fixed. Continue to the next failing item in the failing item list.
This ends the procedure.
Verify
dedicated repair: Use this procedure to verify a repair that was performed using dedicated
maintenance.
1. Perform the following:
a. Verify that the power cable is plugged into the power outlet.
b. Verify that power is available at the customer’s power outlet.
2.
Select the IPL type and mode that the customer uses. See iSeries Service Functions
and Power on/off the system and logical partitions.
Note: If you select Normal mode when you power on the system, the Dedicated service tools option
will not be shown.
3. Start an IPL by powering on the system. See Power on/off the system and logical partitions.
Did the system complete the IPL?
v Yes: Continue with the next step.
v No: This may be a new problem. Go to Starting point for all problems.
This ends the procedure.
4.
Use the service action log to look for any system reference codes (SRCs) that are related to this IPL.
See Use the service action log.
Are there any SRCs that are related to this IPL?
v Yes: Continue with the next step.
v No: Perform the Verification Procedures in the iSeries Service Functions
information to verify that the problem is corrected.
Note: The verification procedures only cover removable media, communications, and diskette
problems.
Return the system to the customer and ensure that the customer verifies the system date and time.
This ends the procedure.
5.
Is the SRC the same as the original SRC?
v Yes: Continue with the next step.
v No: A new symptom may have occurred.
Use the SRC information and go to System reference codes to determine the cause of the problem.
This ends the procedure.
560 Hardware (Remove and Replace; Part Locations and Listings)
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