D-0120578-C – 2019/11
Eclipse – Instructions for Use - US
Page 78
If an error message appears during testing or if one or more of the OAE bands or points has a checkmark
(meaning detected), the probe integrity test has failed. This could indicate that:
1. There is wax or debris in the probe tip and cleaning is required.
2. The probe was not placed in the test cavity or ear simulator correctly, or,
3. The probe’s calibration needs to be checked.
4. The test environment may be too noisy for testing. Find a quieter location for testing.
Check and clean the probe tip and retry the test. If the probe test fails a second time, the probe should not
be used to test on patients. Contact your local service technician for assistance.
6.2.2 Real-Ear Check
This test can be done by placing the probe in one’s own ear and
running a commonly used test protocol.
If OAE results do not match the tester’s expected OAE result, this could
be an indication that:
1. The probe is not connected correctly to the device.
2. The ear tip is not attached correctly to the probe tip.
3. There is wax or debris in the probe tip and cleaning is required.
4. The environment is too noisy for testing.
5. The probe was not placed correctly in the ear canal.
6. The probe’s calibration needs to be checked.
If results from the real-ear test do not match the expected result after checking items 1 to 5 above, the probe
should not be used to test on patients. Contact your local service technician for assistance.
System distortion present
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