Routine Maintenance
• Check whether the instrument displays error information.
• Use other instruments instead of this instrument for confirmation.
Collect the SN number
ITECH will constantly improve the product performance, availability and reliabil-
ity. The service personnel of ITECH will record changes of each instrument. All
relevant information is marked uniquely according to the serial number of each
instrument. The equipment returned for repair must adopt the SN number as the
tracking ID.
When you contact the engineer, the effective SN number of the instrument will
be the effective guarantee for effective service and complete information. You
can obtain the SN number of the instrument by the following ways:
1. Press [Shift]+[Save] (System) to enter into the system menu interface.
2. Use left and right keys or rotate the knob to select System Info and press
[Enter] key.
3. Use left and right keys or knob to view the SN number.
Please record the SN number and provide SN information when doing main-
tenance service.
How to contact ITECH engineers
Access ITECH official website www.itechate.com or call the service number
4006-025-000 for technical support and services.
6.4 Return for Repair
If your instrument fails during the warranty period, ITECH will repair or replace it
under the terms of your warranty. After your warranty expires, ITECH offers re-
pair services at competitive prices. Also you can purchase an extended mainte-
nance service contract that exceeds the standard warranty period.
Get Repair Service
To get the service for your instrument, choose the easiest way to contact the
ITECH engineers. ITECH will arrange for repair or replacement of your instru-
ment or provide warranty and repair cost information (if applicable).
Copyright © Itech Electronic Co., Ltd.
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