Lenovo ThinkPad X1 Yoga User Manual

•Problem:Thebatterycannotbecharged.
Solution:Youcannotchargethebatterywhenitistoohot.Turnoffthecomputerandallowittocoolto
roomtemperature.Afteritcools,rechargethebattery.Ifitstillcannotbecharged,callLenovoCustomer
ServiceCentertohaveitserviced.
Anacpoweradapterproblem
Problem:Theacpoweradapterisconnectedtothecomputerandtheworkingelectricaloutlet,butthe
poweradapter(powerplug)iconisnotdisplayedintheWindowsnotificationarea.Alsotheacpower
indicatordoesnotlightup.
Solution:Dothefollowing:
1.Makesurethattheconnectionoftheacpoweradapteriscorrect.Forinstructionsonconnectingtheac
poweradapter,seetheSafety,Warranty,andSetupGuidethatcomeswithyourcomputer.
2.Iftheconnectionoftheacpoweradapteriscorrect,turnoffthecomputer,thendisconnecttheac
poweradapter.
3.Reconnecttheacpoweradapter,thenturnonthecomputer.
4.IfthepoweradaptericonstillisnotdisplayedintheWindowsnotificationarea,havetheacpower
adapterandyourcomputerserviced.
Powerproblems
Printtheseinstructionsnowandkeepitwithyourcomputerforreferencelater.
Ifyourcomputerisgettingnopoweratall,checkthefollowingitems:
1.Verifythepowerbutton.Referto“Statusindicators”onpage9.Thepowerbuttonisilluminated
wheneverthecomputerison.
2.Checkallpowerconnections.Removeanypowerstripsandsurgeprotectorstoconnecttheacpower
adapterdirectlytotheacpoweroutlet.
3.Inspecttheacpoweradapter.Checkforanyphysicaldamage,andensurethatthepowercableisfirmly
attachedtotheadapterbrickandthecomputer.
4.Verifytheacpowersourceisworkingbyattachinganotherdevicetotheoutlet.
Ifyourcomputerdoesnotrunonbatterypower,checkthefollowingitems:
1.Ifthebatteryrunsoutofpower,attachacpoweradaptertorechargethebattery.
2.Ifthebatteryischargedbutthecomputerdoesnotrun,callLenovoCustomerServiceCentertohave
itserviced.
Apowerbuttonproblem
Problem:Thesystemdoesnotrespond,andyoucannotturnoffthecomputer.
Solution:Turnoffthecomputerbypressingandholdingthepowerbuttonforfoursecondsormore.Ifthe
systemisstillnotreset,removetheacpoweradapterandresetthesystembyinsertingoneendofaneedle
orastraightenedpaperclipintotheemergency-resethole.Tolocatetheemergency-resethole,refer
to“Bottomview”onpage7
.
Bootproblems
Printtheseinstructionsnowandkeepthemwithyourcomputerforreferencelater.
Ifyoureceiveanerrormessagebeforetheoperatingsystemloads,followtheappropriatecorrectiveactions
forpower-onself-test(POST)errormessages.See“Errormessages”onpage96
.
Chapter8.Troubleshootingcomputerproblems107

Lenovo ThinkPad X1 Yoga Specifications

General

Convertible	Yes
Touchscreen	Yes
Processor	Up to Intel Core i7
Storage	Up to 2TB PCIe SSD
Graphics	Intel Iris Xe Graphics
Operating System	Windows 11 Pro
Ports	2x Thunderbolt 4, 2x USB-A 3.2, HDMI 2.0, headphone/mic combo
Wireless	Wi-Fi 6, Bluetooth 5.1
Security	Discrete Trusted Platform Module (dTPM) 2.0
Stylus	Integrated Pen