2-8 Service Manual
4513-630, -63W, -6EW
Cartridge error messages
Error Description Action
30.XX Cartridge errors
30.01 No bucket transition out of the top bucket. If the cartridge
has not been refilled, then it usually is a mechanical
problem with the cartridge. During development, it could
also have the wrong chip installed.
Replace the cartridge.
30.02 No bucket transition out of the middle buckets. If the
cartridge has not been refilled, then it usually is a
mechanical problem with the cartridge. During
development, it could also have the wrong chip installed.
30.03 No bucket transition out of the lowest bucket. If the
cartridge has not been refilled, then it usually is a
mechanical problem with the cartridge. During
development, it could also have the wrong chip installed.
30.04 Excessive bucket jump. If the cartridge has not been
refilled, then it usually is a mechanical problem with the
cartridge.
30.05 Cartridge has run past it's life such that the cartridge has to
been totally void of printable toner. During development, it
could also have the wrong chip installed.
31.XX Defective cartridge errors
31.01 Cartridge missing. Smartchip installed backwards or
missing. Cable loose on controller board. Bad, dirty or
broken contacts. Bad chip. Wrong cartridge installed.
Replace the cartridge.
31.02 Authentication Failure. Failed to authenticate the device,
possible cartridge is from another family, or the chip is
defective.
31.03 ECC Failure. Clone or defective device.
31.04 Read Failure. Intermittent contact with the device, cable on
system card not seated well, gross electrical noise,
defective device.
Check the contact pins (on the
right side, under the cartridge) for
damage. Replace if possible.
31.05 Write Failure. Intermittent contact with the device, cable on
system card not seated well, gross electrical noise,
defective device.
31.06 SRL. Clone device. Replace the cartridge.
31.07 Penalty. Too many POR/CC events have occurred.
31.08 Unsupported SC Firmware. Clone or defective device.
32.XX Unsupported cartridge errors