Lexmark E460DN Service Manual

2-38 Service Manual
4513-630, -63W, -6EW
Printhead service check
Unexpected
characters print, or
characters are
missing.
• Ensure correct printer driver is being used.
• Select hex trace mode to determine what the problem is.
• Restore factory defaults.
• Make sure the parallel cable or USB cable is firmly plugged in at the back of the printer.
Jobs are not printing,
and an error message
is displayed.
• The printer is waiting for an appropriate command.
• Make sure the print cartridge assembly is installed properly.
• Make sure the printer front cover is closed.
While in PostScript 3
emulation, the printer
is flushing data (an
error message is
displayed).
• Ensure the correct PostScript driver is being used.
• The printer doesn’t have enough memory to print the job. Install more memory.
FRU Action
Printhead
Note: New printhead
must be aligned. See
“Printhead assembly
electronic
adjustment” on
page 3-18.
Turn the printer off.
Disconnect the printhead cables from J8 and J100 on the controller board.
Turn the printer on with the front door closed.
On the controller board, verify +5 V dc on pin 10 at J8 and +5 V dc on pins 1, 2, and 3 at
J100.
Verify grounds on pins 2, 4, and 7 at J8 and on pin 4 at J100.
• If voltages or grounds are incorrect, then check the controller board. See “Controller
board service check” on page 2-23 for more information.
• If voltages are correct, then replace the printhead (comes with cables).
Print quality problems (Continued)
Problem Cause / action

Lexmark E460DN Specifications

General

Color	No
Duplex printing	Yes
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	64 MB
Processor frequency	466 MHz
Maximum internal memory	576 MB
Sound pressure level (printing)	53 dB
Total input capacity	300 sheets
Maximum input capacity	850 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Paper tray media types	Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP IPv4, IPX/SPX, AppleTalk, LexLink (DLC), TCP/IP IPv6, TCP, UDP
Recommended media weight	75 g/m²
Compatible operating systems	Windows 2000/ME/XP/98/XP Pro/Server 2003/2003 x64 Mac OS X, Mac OS 9.x
Maximum duty cycle	80000 pages per month
Sustainability certificates	ENERGY STAR
Operating altitude	0 - 2500 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	FCC Class B, UL 60950-1 3rd Edition, U.S. FDA, IEC 320-1, CSA, ICES Class B, Energy Star, CE Class B, CB IEC 60950-1, IEC 60825-1, GS (TÜV), SEMKO, UL AR, CS, TÜV Rh, N Mark, ACA C-tick Class B, CCC Class B, BSMI Class B, MIC, EK Mark, PSB

Weight and Dimensions

Weight	14030 g
Dimensions (WxDxH)	406 x 370 x 260 mm