Lexmark E460DN Service Manual

Diagnostics information 2-35
4513-630, -63W, -6EW
Solving print quality problems
Note: Refer to the print defects guide at the end of the manual for repeating defects.
Print quality problems
Problem Cause / action
Light or blurred
characters.
Light print
See “Light print” on page 2-34.
The toner cartridge may be getting low on toner:
• Remove the toner cartridge and print cartridge assembly.
• Shake it from side to side to redistribute the toner.
• Reinstall it, and recheck for condition.
• Make sure to use the recommended print media (see media types and sizes in the
User’s Guide).
• Use MarkVision™ Professional to define the custom type setting for media type, media
texture, or media weight.
• The toner cartridge or photoconductor kit may be defective. Replace the
photoconductor kit first, and recheck.
Blurred characters
Blurred images, including characters, are usually caused by a defective printhead.
Vertical white lines
See “Vertical streaks below.
Vertical white lines may be caused by the laser beam, which may be partially blocked. With
the printer off, clear the path or clean the lens. The toner cartridge or fuser may be
defective. Try a different toner cartridge. Inspect the fuser at its entry for debris.
Toner smudges
appear on the front or
back of the page.
• Make sure the media is straight and unwrinkled.
• Replace the photoconductor kit, and recheck before replacing the toner cartridge. See
“Toner on back of page” on page 2-34 for more information.
Vertical or horizontal
streaks appear on the
page.
Vertical streaks
Something could be caught between the photoconductor kit and the fuser. Check the paper
path around the fuser entry. Try a different toner cartridge.
Vertical white lines may be caused by the laser beam, which may be partially blocked. With
the printer off, clear the path or clean the lens. The toner cartridge or fuser may be
defective. Try a different toner cartridge. Inspect the fuser at its entry for debris.
Horizontal streaks
The toner cartridge or the fuser may be the cause due to excessive page count or defect.
Replace as needed.
If the lines are parallel and match the two intended ghost images, then the Form Type may
be incorrectly set. Check those settings.
The PC cleaner sump may be full. Replace the photoconductor kit.

Lexmark E460DN Specifications

General

Color	No
Duplex printing	Yes
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	64 MB
Processor frequency	466 MHz
Maximum internal memory	576 MB
Sound pressure level (printing)	53 dB
Total input capacity	300 sheets
Maximum input capacity	850 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Paper tray media types	Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP IPv4, IPX/SPX, AppleTalk, LexLink (DLC), TCP/IP IPv6, TCP, UDP
Recommended media weight	75 g/m²
Compatible operating systems	Windows 2000/ME/XP/98/XP Pro/Server 2003/2003 x64 Mac OS X, Mac OS 9.x
Maximum duty cycle	80000 pages per month
Sustainability certificates	ENERGY STAR
Operating altitude	0 - 2500 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	FCC Class B, UL 60950-1 3rd Edition, U.S. FDA, IEC 320-1, CSA, ICES Class B, Energy Star, CE Class B, CB IEC 60950-1, IEC 60825-1, GS (TÜV), SEMKO, UL AR, CS, TÜV Rh, N Mark, ACA C-tick Class B, CCC Class B, BSMI Class B, MIC, EK Mark, PSB

Weight and Dimensions

Weight	14030 g
Dimensions (WxDxH)	406 x 370 x 260 mm