Lexmark E460DN Service Manual

Diagnostics information 2-39
4513-630, -63W, -6EW
Service software service check
There are different types of 900.xx errors that can occur. There may be a communication problem (Bad cable,
network connection, and so on) software issue, or a hardware problem with the controller board, or ISP (Internal
solutions port). The communication and software aspects should be checked first. Determine if the problem is
constant or intermittent. Use the troubleshooting procedure below to isolate the issue. Take any notes as
instructed. You will need that information in the event you need to contact your next level support.
Note: Before troubleshooting, determine the operating system used when the error occured. If possible
determine whether a PostScript or PCL file was sent to the device when the error occured. Ask the customer
which Lexmark Solutions applications are installed on the device.
Step Action and questions Yes No
1 POR the device.
Does the error reoccur?
Go to step 2. Problem resolved.
2
• Write down the exact 900.xx error
code displayed on the device.
• Turn the device off.
• Clear the print queues.
• Disconnect all communication cables,
and remove all memory options.
• Remove all ISP and modem cards.
• Restart the device into diagnostic
mode.
Does the 900.xx error reoccur during
startup?
Go to step 3. Go to step 6.
3
Check all the cables connected to the RIP
board for proper connectivity.
Are the cables properly connected?
Go to step 5. Go to step 4.
4
Properly connect the cables to the RIP
board. Restart the device into diagnostic
mode.
Does the 900.xx error reoccur during
startup?
Go to step 5. Go to step 6.
5
Replace the RIP board, and restart the
device.
Does this fix the problem?
Note: If an error, different from the
original 900.xx, is displayed, consult the
service check for that error.
Problem resolved. Go to step 31.
6
Print the following:
•Error log
• Menu settings page
• Network settings page
Does the 900.xx error reoccur while
these pages were printing?
Go to step 31. Go to step 7.

Lexmark E460DN Specifications

General

Color	No
Duplex printing	Yes
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	6.5 s
Print speed (black, normal quality, A4/US Letter)	38 ppm
Internal memory	64 MB
Processor frequency	466 MHz
Maximum internal memory	576 MB
Sound pressure level (printing)	53 dB
Total input capacity	300 sheets
Maximum input capacity	850 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Paper tray media types	Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Supported network protocols (IPv4)	TCP/IP IPv4, IPX/SPX, AppleTalk, LexLink (DLC), TCP/IP IPv6, TCP, UDP
Recommended media weight	75 g/m²
Compatible operating systems	Windows 2000/ME/XP/98/XP Pro/Server 2003/2003 x64 Mac OS X, Mac OS 9.x
Maximum duty cycle	80000 pages per month
Sustainability certificates	ENERGY STAR
Operating altitude	0 - 2500 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %
Certification	FCC Class B, UL 60950-1 3rd Edition, U.S. FDA, IEC 320-1, CSA, ICES Class B, Energy Star, CE Class B, CB IEC 60950-1, IEC 60825-1, GS (TÜV), SEMKO, UL AR, CS, TÜV Rh, N Mark, ACA C-tick Class B, CCC Class B, BSMI Class B, MIC, EK Mark, PSB

Weight and Dimensions

Weight	14030 g
Dimensions (WxDxH)	406 x 370 x 260 mm