Understanding printer messages
List of status and error messages
<x> Toner Empty: Replace Toner <x>
The specified toner cartridge is empty. Remove the specified cartridge, and then install a new one.
<xx> Service Call: <message>
1 Turn the printer off.
2 Unplug the power cord from the wall outlet.
3 Check all cable connections.
4 Connect the power cord to a properly grounded outlet.
5 Turn the printer back on.
If the service message appears again, contact Customer Support, and report the message.
ADF Cover Open: Close ADF Cover
Close the ADF cover to clear the message.
ADF Jam: Open ADF Cover and Clear Jam
Clear the ADF to resume printing.
Answering
The printer is answering a fax call. Wait for the message to clear.
Awaiting Redial
The printer is preparing to redial a fax number after a failed dialing attempt or busy signal. Wait for the message to
clear.
Busy
After a fax number was dialed, the printer received a busy signal. The fax number will be redialed.
Calibrating
Wait for the message to clear.
Cannot Copy: Cancel 2in1/4in1-Copy to Exec/B5
When you are using “2in1 A4-LTR-LGL” and “4in1 A4-LTR-LGL” copy options, executive and B5 paper sizes are
not supported.
Cannot Copy: Cancel Copy to Small Paper
Small paper sizes are not supported for copy jobs. When copying, only A4, letter, legal, and B5 paper sizes are
supported.
Cover Open: Close Front Cover
Close the front door to clear the message.
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