NETGEAR GS724TPv2 Hardware Installation Guide

Troubleshooting chart
The following table lists symptoms, possible causes, and possible solutions for problems
that might occur.
Table 5. Troubleshooting chart
Possible SolutionPossible CauseSymptom
•
Check the power cable connections at the
switch and the power source.
•
Make sure that all cables are used correctly and
comply with the Ethernet specifications.
Power is not supplied to the
switch.
The Power LED is off.
•
Check the crimp on the connectors and make
sure that the plug is properly inserted and
locked into the port at both the switch and the
connecting device.
•
Make sure that all cables are used correctly and
comply with the Ethernet specifications.
•
Check for a defective port, cable, or module
by testing them in an alternate environment
where all products are functioning.
The port connection is not
working.
The combined speed and
activity LED is off when the
port is connected to a device.
Break the loop by making sure that only one path
exists from any networked device to any other
networked device. After you connect to the switch
web management interface, you can configure
the Spanning Tree Protocol (STP) to prevent
network loops.
One possible cause is that a
broadcast storm occurred and
that a network loop
(redundant path) was created.
A file transfer is slow or
performance is degraded.
•
Verify that the cabling is correct.
•
Make sure that all connectors are securely
positioned in the required ports. It is possible
that equipment was accidentally disconnected.
One or more devices are not
properly connected, or
cabling does not meet
Ethernet guidelines.
A segment or device is not
recognized as part of the
network.
Break the loop by making sure that only one path
exists from any networked device to any other
networked device. After you connect to the switch
web management interface, you can configure
the Spanning Tree Protocol (STP) to prevent
network loops.
A network loop (redundant
path) was created.
The combined speed and
activity LEDs are blinking
continuously for all connected
ports and the network is
disabled.
Hardware Installation Guide33Troubleshooting
24-Port Gigabit (Hi-Power) PoE+ Ethernet Smart Managed Pro Switch with 2 SFP Ports

NETGEAR GS724TPv2 Specifications

General

Brand	NETGEAR
Model	GS724TPv2
Category	Switch
Language	English