Find help
Support
When you want to learn more about how to use your
product or you are unsure how your device should
function, see the support pages at www.nokia.com/
support or your local Nokia website, www.nokia.mobi/
support (with a mobile device), the Help application in the
device, or the user guide.
If this does not resolve your issue, do one of the following:
• Restart the device: switch off the device, and remove
the battery. After about a minute, replace the battery,
and switch on the device.
• Restore the original factory settings as explained in
the user guide. Your documents and files will be
deleted in the reset, so back up your data first.
• Update your device software regularly for optimum
performance and possible new features, as explained
in the user guide.
If your issue remains unsolved, contact Nokia for repair
options. See www.nokia.com/repair. Before sending your
device for repair, always back up the data in your device.
In-device help
Your device contains instructions to help to use the
applications in your device.
To open help texts from the main menu, select Menu >
Applications > Help and the application for which you
want to read instructions.
When an application is open, to access the help text for
the current view, select Options > Help.
When you are reading the instructions, to change the size
of the help text, select Options > Decrease font size or
Increase font size.
You may find links to related topics at the end of the help
text.
If you select an underlined word, a short explanation is
displayed.
Help texts use the following indicators:
Link to a related help topic.
Link to the application being discussed.
When you are reading the instructions, to switch between
help texts and the application that is open in the
background, select Options > Show open apps. and the
desired application.
Do more with your device
There are various applications provided by Nokia and third
party software developers, that help you do more with
your device. To find and download applications, visit the
Ovi Store at store.ovi.com. These applications are
explained in the guides that are available on the product
support pages at www.nokia.com/support or your local
Nokia website.
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