Troubleshooting > 38
Print position offset
The horizontal printing
position is offset.
The start position may
change after the printer is
powered on.
When the printer is
powered ON, switch from
off-line mode to on-line
mode by pressing the SEL
button. Reset the start
position. You must set the
Power Switch to OFF before
you change the start
position.
Printing slows down
Print direction changes
suddenly to unidirectional.
When the print head
overheats, the printer
automatically starts
unidirectional split printing.
When the print head
temperature drops
sufficiently, the printer will
return to its original
operation.
PE warning
The print carriage does not
operate.
There is contamination on
the carriage shaft.
Clean any paper dust and
contamination from the
carriage with a dry cloth.
Print blurring
The characters are too pale
to display properly on the
paper.
The Paper Thickness lever
position does not match
the paper.
Correct the Paper
Thickness lever setting.
The printer is set to print at
high speed.
Set the speed to normal.
The ribbon has reached its
end of life.
Replace the ribbon by a
new one.
The ribbon cartridge is not
installed correctly.
Reinstall the ribbon
cartridge correctly.
The ribbon has been wound
incorrectly.
Replace the ribbon
cartridge by a new one.
The ribbon is not
transferring properly.
Replace the ribbon
cartridge by a new one.
A line of print is missing. Broken wire pins. Contact your dealer.
The printout differs from the screen display.
Printout of completely
different characters or
symbols.
Incorrect print setup for
the user application.
Reselect print setup for the
applications according to
priority.
The application control
codes for the previous print
operation are still enabled.
Initialise the printer.
The input application
control signal is not
correct.
Print in hex dump mode
and verify the data
content. Make corrections
in the application.
The interface cable is not
properly connected.
Reconnect the cable
correctly.
PROBLEM CAUSE ACTION