P
ossiblecausesPossiblesolutions
ExternalGNSS
(GPS)receiveror
antennalocation
(e
.g.:installed
belowdecksor
incloseproximity
toequipment
whichmaycause
interference).
EnsuretheGNSS(GPS)receiverorantennahasa
clearunobstructedviewofthesky.
Refertothedocumentationsuppliedwithyour
externalreceiver/antennaandensurelocation
requirementshavebeenadheredto.
Geographic
locationor
prevailingconditions
preventingsatellite
fix.
Checkperiodicallytoseeifafixisobtainedinbetter
conditionsoranothergeographiclocation.
19 .4Sonartroubleshooting
Problemsthatcanbeencounteredwithyoursonarmoduleandpossible
causesandsolutionsaredescribedhere.
Note:
Y ourproductrequiresanexternalsonarmoduletobeconnectedtoenable
useoftheFishfinderapp.
Thistroubleshootingguideassumesthatyouhaveacompatibletransducer
connectedtoyourexternalsonarmodule,whichiscorrectlynetworked
toyourdisplay.
Scrollingimageisnotbeingdisplayed:
P ossiblecausesPossiblesolutions
SonardisabledSelect[PingEnable]fromtheSonarapp ’sSounder
menu.
Incorrecttransducer
selected
Checkthatthecorrecttransducerisselectedinthe
Sonarapp
’sTransducermenu.
P
ossiblecausesPossiblesolutions
Damagedcables
1.Checkthatthetransducercableconnectoris
fullyinsertedandlock
edinposition.
2.Checkthepowersupplycableandconnectors
forsignsofdamageorcorrosion,replaceif
necessary.
3.Withtheunitturnedon,tryflexingthecable
neartothedisplayconnectortoseeifthis
causestheunittore-boot/loosepower,replace
ifnecessary.
4.Checkthevessel’sbatteryvoltage,the
conditionofthebatteryterminalsandpower
supplycables,ensuringconnectionsare
secure,cleanandfreefromcorrosion,replace
ifnecessary.
5.Withtheproductunderload,usinga
multi-meter,checkforhighvoltagedropacross
allconnectors/fusesetc(thiscancausethe
Sonarapplicationstostopscrollingortheunit
toreset/turnoff),replaceifnecessary.
Damagedorfouled
transducer
Checktheconditionofthetransducerensuringitis
notdamagedandisfreefromdebris/fouling,clean
orreplaceasnecessary.
Wrongtransducer
fitted
Ensurethetransduceriscompatiblewithyour
system.
Externalsonar
module:/RayNet
networkproblem.
•Checkthattheunitiscorrectlyconnectedto
themultifunctiondisplayorRaymarinenetwork
switch.Ifacrossovercouplerorothercoupler
cable/adapterisused,checkallconnections
ensuringconnectionsaresecure,cleanandfree
fromcorrosion,replaceifnecessary.
Externalsonar
module:Software
mismatchbetween
equipment
mayprevent
communication.
EnsureallRaymarineproductscontainthe
latestavailablesoftware,checktheRaymarine
website:www.raymarine.com/softwareforsoftware
compatibility.
T roubleshooting
81