Chapter 6: What to Do If
62
6-1 What to Do If
This section describes what to do if you encounter a prob-
lem while using the machine. Refer to this first, before
assuming that a malfunction has occurred. Also, remedies
for symptoms not described here are covered in the "GX-
24 Reference Guide" (electronic-format manual). Refer to
it as well.
The Machine Doesn't Run
Is the power switched on?
Make sure the power button is illuminated. If the power
button is dark, press it to switch on the power.
Is the power cord connected correctly?
If it is not connected correctly, refer to the page indicated
below and connect it properly.
☞
p 22 "Connecting the Power Cord"
Is material loaded?
Check and make sure of the following two points.
• The loading lever is raised.
• The display shows the cutting conditions or the width
and length.
Is the cable used for the connection to the com-
puter connected correctly?
If it is not connected correctly, refer to the page indicated
below and connect it properly.
☞
p 23 "Connecting to the Computer"
Are the settings for the driver correct?
Make sure the communication port is set correctly.
The Material Comes Loose during Cutting
Is the loading lever lowered?
The material is not secured in place. Make sure the pinch
rollers are inside the edges of the material and inside the
areas of the pinch-roller position-verification marks, then
raise the loading lever.
Is the material making contact somewhere while
cutting is in progress?
Make sure the edges of the material do not touch the in-
ner surfaces of the machine during cutting. Such contact
may not only damage the material, but may make normal
material feed impossible or cause the positioning of the
material to slip.
Uncut Areas Remain or Cut Edges Cannot Be Cut Cleanly
Are the blade and blade holder securely mounted?
Make sure the screw is tightened securely.
Is the tip of the blade broken?
If the blade tip is broken, then replace the blade with a
new one.
Is there any buildup of dust or material adhesive on
the tip of the blade?
Check if there are any dirty deposits on the blade. If dirty,
remove and clean the blade.
Is there any buildup of pieces of material or dust
inside the blade holder?
Take off the tip of the blade holder and remove any pieces
of material inside.
Is the blade force appropriate for the material be-
ing cut?
Carry out a cutting test and adjust the blade force until
cutting can be performed without problem.
Is the blade protector damaged or deformed?
If the blade protector is damaged, correct cutting of mate-
rial may be impossible even if the machine's settings and
the installation of the blade and blade holder are all cor-
rect. If this happens, contact your authorized Roland DG
Corp. dealer or service center.
(Replacement of the blade protector is a charged service
operation.)
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