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Samsung SBB-SSF User Manual

Samsung SBB-SSF
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11
– Contact the vendor where you
purchased the product if any
components are missing.
– The appearance of the components
may differ from the images shown.
– The RS232C adapter can be used to
connect to another monitor using the
D-SUB (9-pin) type RS232C cable.
Checking the Components
Components
+
+
-
-
Quick Setup Guide
Warranty card
(Not available in some
locations)
Regulatory guide Power cord
Batteries
(Not available in some
locations)
Remote Control DP cable AC/DC adapter
IR blaster cable
Velcro
RS232C(IN) adapter Rubber (x 2) Screw (M4 L8) (x 5) Screw (M4 L8 B-Type) (x 4)
Preparations
Chapter 02

Table of Contents

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Samsung SBB-SSF Specifications

General IconGeneral
BrandSamsung
ModelSBB-SSF
CategoryDigital Signage
LanguageEnglish

Summary

Before Using the Product

Copyright

Information regarding the copyright of the manual and usage restrictions.

Safety Precautions

Important safety warnings and precautions to prevent injury or damage.

Electricity and Safety

Guidelines for safe electrical connections and usage to prevent shocks or fires.

Installation

Instructions and warnings for safely installing the product in various environments.

Operation

Precautions and warnings for operating the product safely to avoid hazards.

Cleaning

Instructions for cleaning the product safely to maintain its appearance and function.

Storage

Recommendations for storing the product to prevent damage or staining.

Preparations

Checking the Components

List of included components with their images for verification.

Parts

Identification of the various parts and ports on the product.

Control Panel

Explanation of the control buttons and their functions on the product.

Reverse Side

Detailed view of the ports and their descriptions on the back of the product.

Mounting the Signage Player Box

Step-by-step guide for mounting the signage player box securely.

Conneting to the Signage Player Box

Instructions for connecting the signage player box to a display device.

Remote Control

Explanation of the remote control buttons and their functions.

Remote Control (RS232C)

Technical details for controlling the product via RS232C.

Cable Connection

Information on connecting various cables, including RS232C and LAN.

RS232C cable

Pin assignment details for the RS232C cable connection.

LAN Cable

Pin assignment details for the LAN cable connection.

Direct LAN cable (PC to HUB)

Wiring diagram and pin assignments for a direct LAN connection.

Cross LAN cable (PC to PC)

Wiring diagram and pin assignments for a cross LAN connection.

Connection

Diagrams illustrating different connection methods for the product.

Control Codes

Defines the commands and data structures for controlling the product remotely.

Power control

Commands for viewing and setting the power state of the product.

Volume control

Commands for viewing and adjusting the product's volume level.

Input source control

Commands for viewing and changing the product's input source.

Video Wall Mode Control

Commands for activating and managing the Video Wall mode.

Safety Lock

Commands for viewing and enabling/disabling the safety lock feature.

Video Wall On

Commands to turn the Video Wall function on or off.

Video Wall User Control

Commands to control the Video Wall function on or off.

Connecting and Using a Source Device

Pre-connection Checkpoints

Essential checks before connecting a source device to the product.

Connecting to a PC

Methods and precautions for connecting a PC to the product.

Connection Using an DP Cable

Instructions and precautions for connecting via a DisplayPort cable.

Connecting to a Video Device

Guidelines for connecting various video devices to the product.

Connection Using an HDMI Cable

Steps for connecting a video device using an HDMI cable for optimal quality.

Connecting the LAN Cable

Instructions for connecting the product to a network using a LAN cable.

Changing the Input source

Source

How to select and manage different input sources for the product.

Web Browser

Settings

Configuration options for the web browser, including general and search settings.

Privacy & Security

Blocked pages

Options to block specific web pages for enhanced security.

Approved pages

Settings to enable web access only to approved pages.

Encoding

Refresh Options

Settings for controlling the refresh interval and zoom level of the web browser.

Using MDC

MDC Programme Installation/Uninstallation

Step-by-step guide for installing and uninstalling the MDC software.

Installation

Procedure for installing the MDC application on your computer.

Uninstallation

Procedure for removing the MDC application from your computer.

Connecting to MDC

Using MDC via RS-232C (serial data communications standards)

Connecting the product to MDC using an RS-232C serial cable.

Using MDC via Ethernet

Connecting the product to MDC using a LAN cable via Ethernet.

Connection using a cross LAN cable

Instructions for connecting via a cross LAN cable for MDC.

Player feature

Player

Overview of the Player feature for managing and playing content.

Viewing content

How to select and view media content from internal or external memory.

When content is running

Control buttons and available menus during content playback.

File Formats Compatible with Player

Details on supported file systems, formats, and playback restrictions.

Template files and LFD(.lfd) files

Information on template file creation and LFD file compatibility.

File Formats Compatible with Video Wall

Video

Supported video codecs, resolutions, and playback limitations.

Image

Supported image file formats, resolutions, and effects.

Restrictions

Limitations on playing video files on a video wall setup.

Schedule

Schedule

How to check and manage the content playback schedule.

Clone Product

Clone Product

Exporting and importing product settings to/from external storage.

ID Settings

Device ID

Assigning a unique ID number to the product for signal reception.

Device ID Auto Set

Automatically assigns an ID number to devices connected via RS232C.

PC Connection Cable

Methods for connecting to MDC using RS232C or LAN/Wi-Fi.

Video Wall

Horizontal x Vertical

Configuring videowall display split based on a matrix configuration.

Screen Position

Rearranging split screens by adjusting product numbers in the videowall matrix.

Format

Selecting how images are displayed on the videowall display (Full or Natural).

Network Status

Network Status

Checking the current network and Internet connection status.

On/Off Timer

On Timer

Setting the product to turn on automatically at a specified time and day.

Off Timer

Setting the product to turn off automatically at a specified time.

Holiday Management

Disabling timers during specified holiday periods.

Ticker

Ticker

Inputting and displaying text messages while video or images are shown.

URL Launcher

URL Launcher

Feature to launch web URLs directly from the product.

URL Launcher Settings

URL Launcher Settings

Options for installing, uninstalling, and configuring web applications.

Approving a connected device from the server

Setting the current time

Synchronizing the product's time with the server's current time.

Picture

HDMI UHD Color

Optimizes picture quality for HDMI UHD connections.

HDMI Black Level

Adjusts screen depth by selecting the black level.

Picture Size

Options to choose screen size and aspect ratio for displayed pictures.

Fit to Screen

Adjusts picture position to display the full image without cropping.

Zoom/Position

Adjusts picture zoom and position for specific input sources.

Reset Picture

Resets current picture mode settings to their default factory values.

OnScreen Display

Display Orientation

Setting the orientation for the menu screen and content display.

Source Content Orientation

Setting the display orientation for content from external devices.

Aspect Ratio

Adjusting the rotated screen to full screen or original aspect ratio.

Message Display

Options to display source info, no signal, MDC, or download status messages.

Language

Setting the menu language for the onscreen display.

Reset OnScreen Display

Resets all OnScreen Display settings to factory defaults.

Sound Adjustment

Sound Mode

Selecting sound modes like Standard, Music, Movie, Clear Voice, or Amplify.

Balance

Adjusting speaker volume levels for optimal sound balance.

Equaliser

Customizing volume and pitch with equalizer adjustments.

Auto Volume

Automatically equalizes volume level when switching between channels.

Reset Sound

Resets all sound settings to their factory default values.

Network

Network Status

Checking the current network and Internet connection status.

Open Network Settings

Configuring network settings for smart hub features like Internet and content sharing.

Network Settings

Connecting to a Wired Network

Methods for connecting the product to a LAN using a cable.

Automatic Open Network Settings

Automatic network setup using a LAN cable.

Manual Open Network Settings

Manual network configuration, typically for static IP addresses.

Getting the Network Connection Values

Steps to view network connection values on a Windows computer.

Server Network Settings

Connect to server

Instructions for connecting the Player to a network server.

MagicInfo Mode

Selecting the appropriate MagicInfo Mode based on the usage environment.

ServerAccess

Methods to connect to the server network.

FTP Mode

Specifying the FTP operating mode (Active or Passive).

Proxy server

Setting up proxy server connection and related functions.

Device Name

Selecting or entering a name for the device shown on network controls.

System

Accessibility

Features to enhance usability, including menu transparency and contrast.

Menu Transparency

Adjusting the transparency level of the menu box.

High Contrast

Setting background and font to high-contrast colors for menu visibility.

Enlarge

Setting to enlarge highlighted items within the menu.

Start Setup

Guides through initial setup steps, including PIN configuration.

Time

Configuring clock settings, sleep timer, and automatic on/off timers.

Clock Set

Setting the current date and time for the product.

DST

Switching the Daylight Saving Time function on or off.

Sleep Timer

Automatically shutting off the product after a preset period of inactivity.

Power On Delay

Adjusting power-on time to prevent overload when connecting multiple products.

Auto Source Switching

Automatically searches for active video input sources.

Primary Source

Specifying the primary input source for automatic selection.

Secondary Source

Specifying the secondary input source for automatic selection.

Power Control

Features for managing product power, including auto power-on and saving.

Auto PowerOn

Automatically turns the product on when plugged in.

Max. Power Saving

Reduces power consumption by turning off the product after idle time.

Standby Control

Setting screen standby mode based on input signal status.

Network Standby

Keeps network power on when the product is turned off.

Power Button

Configuring the power button to turn on or toggle power on/off.

Eco Solution

Power-saving features, including no signal power-off and auto power-off.

No Signal PowerOff

Turns the device off when no signal is received to save power.

Auto PowerOff

Automatically turns off the product after a period of inactivity to prevent overheating.

Temperature Control

Monitors internal temperature and prevents overheating by adjusting screen.

Input Device Manager

Keyboard Language

Configuring key combinations for changing input language.

Keyboard type

Specifying the type of keyboard connected to the product.

Input Language Shortcut

Selecting shortcut keys for switching between input languages.

Play via

Selecting the appropriate Play via mode based on the environment.

Change PIN

Procedure for changing the product's PIN number.

Security

Setting security features like PIN, Safety Lock, and Power On Button.

Safety Lock On

Locks all menus and buttons except the remote's LOCK button.

PowerOn Button

Enables the remote's Power button to turn on the device while Safety Lock is enabled.

Button Lock

Locks product buttons, allowing control only via the remote.

USB Auto Play Lock

Selects whether to automatically play MagicInfo content from a USB device.

Touch Control Lock

Locks touchscreen controls to prevent input by touch.

General

General system settings including Smart Security features.

Smart Security

Security features to protect against viruses for TV and storage devices.

Scan

Inspects TV and storage devices for viruses.

Isolated List

Lists items isolated for containing viruses.

Real-Time Monitoring

Scans for viruses by monitoring the display device in real time.

Monitoring Results

Lists files, networks, and processes that have been blocked.

Anynet+ (HDMI-CEC)

Troubleshooting for Anynet+

Solutions for common problems encountered with the Anynet+ function.

HDMI Hot Plug

Activates time delay for turning on DVI/HDMI source devices.

Game Mode

Enhances gaming experience by adjusting settings for consoles.

Reset System

Resets all system settings to their default factory configurations.

Support

Software Update

Instructions for upgrading product software to the latest version.

Update now

Initiates an immediate update of the product software.

Auto update

Enables automatic product software updates when not in use.

Contact Samsung

Information on contacting Samsung for support and software upgrades.

Reset All

Returns all current settings to the default factory settings.

Playing photos and videos (Media Play)

Read the following before using media play with a USB device

Important cautions and guidelines before using media playback with a USB device.

Compatible devices with media play

List of compatible USB devices and media types for playback.

File system and formats

Information on supported file systems and media formats for playback.

Using a USB device

Steps for connecting and removing USB devices for media playback.

Connecting a USB device

Procedure for connecting a USB device containing media files.

Removing a USB device

Safe procedure for removing a USB device from the product.

Removing a USB device from Source

Specific steps to safely remove a USB device via the Source menu.

Features provided in the media content list page

Features available on the media content list page for storage devices.

Menu items in the media content list page

Explanation of menu options within the media content list.

Available buttons and features during photo playback

Controls and features available during photo playback.

Available buttons and features during video playback

Controls and features available during video playback.

Supported Subtitle and Media play file formats

Lists supported subtitle formats and media playback file types.

Supported image resolutions

Details on supported image file extensions, types, and resolutions.

Supported music file formats

Lists supported music file extensions, types, and codecs.

Supported Video Formats

Information on video content playback compatibility.

Video Decoder

Details on supported video codecs and their specifications.

Audio Decoder

Details on supported audio codecs and their specifications.

Troubleshooting Guide

Requirements Before Contacting Samsung Customer Service Centre

Steps to take before contacting customer service for issues.

Testing the Product

Procedure to test product functionality before seeking service.

Checking the Resolution and Frequency

Troubleshooting display issues related to resolution and frequency.

Check the followings.

General checks for installation and screen issues.

Installation issue (PC mode)

Troubleshooting common installation problems when using PC mode.

Screen issue

Solutions for various screen display problems like blurriness or instability.

Sound issue

Troubleshooting steps for problems related to sound output.

Remote control issue

Solutions for issues where the remote control is not functioning.

Source device issue

Troubleshooting issues related to sounds heard when the PC is booting.

Other issue

Solutions for miscellaneous issues like plastic smell or intermittent audio/video.

Q & A

Frequently asked questions and answers regarding settings adjustments.

How can I change the frequency?

Guide on how to change the display frequency via graphics card settings.

How can I change the resolution?

Guide on how to change the display resolution via graphics card settings.

How do I set powersaving mode?

Instructions on setting power-saving modes across different Windows versions.

Specifications

General

General specifications including model name, power supply, and environmental considerations.

Preset Timing Modes

Information on recommended resolutions and timing modes for optimal picture quality.

Appendix

Responsibility for the Pay Service (Cost to Customers)

Cases where service charges may apply, even if under warranty.

Not a product defect

Conditions considered not product defects, such as cleaning or adjustment.

A Product damage caused by customer's fault

Situations where product damage is caused by customer mishandling or improper repair.

Others

Other causes for service charges, including natural disasters or consumable use.

Licence

Information regarding software licences, including Dolby, DTS, DivX, and HDMI.

Terminology

Definitions of technical terms and concepts used in the manual.

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