Siemens OpenStage 60T User Manual

Using team functions
145
Step by Step
Uniform Call Distribution (UCD)
If configured (consult your service personnel), you may
belong to a group of stations (agents), to which calls are
distributed.
An incoming call is always assigned to the agent idle the
longest.
Logging on and off at the beginning and end of your
shift
v Open the Program/Service menu ! page 40.
Confirm.
Select and confirm the option shown
[1]
.
Confirm,
or
select and confirm the option shown.
j To log on, enter your identification number ("Agent:").
Contact your service personnel to find out what it is.
Logging on and off during your shift
v Open the Program/Service menu ! page 40.
Confirm.
Select and confirm the option shown
[1]
.
Confirm,
or
select and confirm the option shown.
Destinations g
UCD g
[1] „Differing display view in a HiPath 4000 environment (not for
HiPath 500)”
! Seite 185
Log on
Log off
Destinations g
UCD g
Not available
Available

Siemens OpenStage 60T Specifications

General

Brand	Siemens
Model	OpenStage 60T
Category	Telephone
Language	English