SIMATIC IPC277G
104 Operating Instructions, 08/2021, A5E50059956-AA
Technical support
A.1 Service and support
You can find additional information and support for the products described on the Internet at
the following addresses:
• Technical support
(https://support.industry.siemens.com/cs/ww/en/)
• Support request form
(https://support.industry.siemens.com/My/ww/en/requests#createRequest)
• After Sales Information System SIMATIC IPC/PG
(http://www.siemens.com/asis)
• SIMATIC Documentation Collection
(http://www.siemens.com/simatic-tech-doku-portal)
• Your local representative
(http://w3.siemens.com/aspa_app/)
• Training center
(https://www.sitrain-learning.siemens.com/PLG/?AppLang=en)
• Industry Mall
(https://mall.industry.siemens.com)
When contacting your local representative or Technical Support, please have the following
information at hand:
• MLFB of the device
• BIOS version for industrial PC or image version of the device
• Other installed hardware
• Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)