How to diagnose the trouble
Check if the LED (green) of the
controller is lit.
The power supply, voltage or current
should be modified to an appropriate
one.
→ 4. External Wiring Diagram
→ 5. CN1: Power supply plug
Is the wiring connected
correctly?
Check if the wiring is connected
correctly or if there is broken wire or
short-circuit by referring to this
Operation Manual. Correct the wiring
and check that the input/output of each
signal is correct.
Separate the power supply for the
controller and the I/O signal power
supply.
→ 4. External Wiring Diagram
→ 6.4 Parallel I/O Wiring Example
Check if the controller is in the
alarm condition.
Refer to the controller operation
manual, and take appropriate
measures. Take appropriate measures
based on the operation manual.
→ 12. Alarm Detection
Communication
fault.(JXC-W2)
USB driver is
not installed
Check that the USB driver for
the communication cable is
installed.
Please install the USB driver of USB
cable.
The USB driver's installation starts
when the communication cable is
connected with PC. Refer to the
Installation Manual for setting software
(JXC-W2) for the installation
procedure.
Incorrect
COM port
setting
Please confirm if the correct
COM port is set to the controller
setting software.
The COM port allocated to the
communication cable is different for
different PC’s. Please confirm the COM
port number with the communication
cable connected.
The COM port number can be checked
using the Device Manager of the PC.
Refer to the Installation Manual for
controller setting software (JXC-W2)
for the checking and setting method for
COM port numbers.
Please confirm motor controller =
communications cable = USB cable =
PC is connected.
As example, cannot make the
communication if the connector has
been damaged.
Please confirm the power supply of
motor controller has been turned on.
The communication is not made if the
Power supply is off.
If the equipments (PLC and
measurement hardware) except motor
controller is connected with PC. (There
is a possibility that the communication
with other equipment interferes in PC.)