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Troubleshooting Guide
DVD operating problems–Windows 2000
6 Verify that your computer recognizes your DVD-ROM drive.
To do this:
Double-click the My Computer icon on the desktop. The
DVD-ROM drive should appear in the list.
7 See “Checking device properties” on page 206 for
instructions on using Device Manager to view the DVD-
ROM properties.
8 Check the Toshiba Web site for new information on DVD-
ROM drives and their operation.
A blank screen appears while watching a DVD-ROM movie
or title.
Disable the Shut off Monitor feature in the Toshiba Power Saver
Properties using the following steps:
1 Click Start, point to Settings, then click Control Panel.
The Control Panel window appears.
2 Double-click the Toshiba Power Saver icon.
3 Click the Details button (for the mode you are using).
4 Click the Power Save Mode tab.
5 Set the Turn off Monitor slider to Never.
6 Click OK to close the Details window.
7 Click OK to close the Toshiba Power Saver window.
Jumping video lines appear around the DVD-ROM video
window.
To change the screen’s display resolution:
1 Click Start, point to Settings, then click Control Panel.
The Control Panel window appears.
2 Double-click the Display icon.
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