September 2001 88XX Series Folder Operator Manual 46
Problem Solving
SYMPTOM CAUSE SOLUTION
Folder does not switch on. A. Power source is off. A. Ensure that the power cord is connected.
Folder does not display message “IDLE”. A. The POST (Power On Self-Test) has been
completed with a negative result.
A. Verify jam or alarm status.
Alarm message A. Subsystem or sensor failure during the Power
On Self-Test.
A. Follow the alarm and jam clearance
procedure.
Folding on the leading edge is not parallel. A. The print is not cut squarely. A. Follow the instructions in the 8830 Printer
Operator Manual to reload the media.
Incorrect documents face orientation, or folder
showing “NOT FOLDABLE” message.
A. Wrong Title Block information
B. Size not deliverable with the selected
orientation.
C. The document is not standard.
D. Size not foldable
A. Check the job for a mistake regarding the
Title Block corner indication.
B. Check the job for:
• Ericsson program that produces an output
always Face Down independently from
the Face selection.
• 198 program that produces an output
always Face Up independently from the
Face selection.
• Or change document orientation.
C. Obtain the original orientation of the
document following the proper procedure
and then rotate manually the document in the
document rotation option.
D. If all the settings are ok, probably the size
could not be folded due to is dimensions.
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