AACCTTIIOONN YYEESS NNOO
that came with the printer.
Are the cable connections secure?
SStteepp 66
Check if the web proxy servers are
disabled.
Are the web proxy servers disabled?
Go to step 7. Contact your administrator.
SStteepp 77
Access the Embedded Web Server.
Did the Embedded Web Server
open?
The problem is solved. Refer to Contacting Customer
Support.
CANNOT CONNECT THE PRINTER TO THE WI-FI NETWORK
Note: This feature is available only in some printer models.
AACCTTIIOONN YYEESS NNOO
SStteepp 11
Make sure that Active Adapter is set
to Auto.
From the control panel, navigate to:
SSeettttiinnggss >> NNeettwwoorrkk//PPoorrttss >>
NNeettwwoorrkk OOvveerrvviieeww >> AAccttiivvee
AAddaapptteerr >> AAuuttoo
For non-touch-screen printer
models, press OOKK to navigate
through the settings.
Can the printer connect to the Wi-Fi
network?
The problem is solved. Go to step 2.
SStteepp 22
Check if the correct Wi-Fi network is
selected.
Note: Some routers may
share the default SSID.
Are you connecting to the correct
Wi-Fi network?
Go to step 4. Go to step 3.
SStteepp 33
Connect to the correct Wi-Fi
The problem is solved. Go to step 4.
Xerox
®
C230 Color Printer User Guide 163
Troubleshoot a problem
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