Xerox Phaser 5500 User Manual

Macintosh
Phaser® 5500 Laser Printer
3-34
6. If you are still unable to print, go to www.xerox.com/office/support
or access
PhaserSMART Technical Support through CentreWare IS:
a. Launch your web browser.
b. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
c. Select Support.
d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART.
Mac OS X, Versions 10.1 and Higher
Perform these steps only for Mac OS X, versions 10.1 and higher:
1. Open the Network Utility, then click the Ping tab.
2. Enter the printer’s IP address.
3. Click Ping. If you do not get a response, confirm that your TCP/IP settings are correct for
your printer and computer.
4. For AppleTalk, follow the steps below. For TCP/IP proceed to Step 5.
a. From the printer’s front panel, verify that EtherTalk is enabled. If it is not, enable it in
the front panel, then reset the printer.
b. Print the “Configuration Page” and verify that EtherTalk is enabled.
c. From the “Configuration Page”, verify the Zone. If you have multiple zones on your
network, verify that your printer appears in the desired zone.
5. If you are still unable to print, go to www.xerox.com/office/support
or access
PhaserSMART Technical Support through CentreWare IS:
a. Launch your web browser.
b. Enter the printer’s IP address in the browser’s Address field (http://xxx.xxx.xxx.xxx).
c. Select Support.
d. Click the PhaserSMART Diagnostic Tool link to access PhaserSMART.
infoSMART Knowledge Base Documents (English only)
For more information, go to www.xerox.com/office/5500infoSMART to view these
documents.
Reference Name Title
R1015020359 Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X
10.2.x.
R1015020365 Installing the Printer for an Ethernet (TCP/IP) Connection in Mac OS X
10.3.1 (and later)
R1002050080 Setting up TCP/IP (DHCP) in Macintosh OS X
R1002049814 Setting up AppleTalk in Macintosh OS X
R1015020363 Installing the Printer for an AppleTalk Connection in Mac OS X 10.3.1 (and
later)

Xerox Phaser 5500 Specifications

General

Brand	Xerox
Model	Phaser 5500
Category	Printer
Language	English